Effective listening is the most powerful of all leadership techniques for motivating employees. The habit of Learning to practice your listening can do more to improve your relationships at work and at home than any other places. Effective listening is essential to motivating employees. If you think about it, you always listen to someone who you value. You listen when your boss speaks to you. You listen when someone who you look up to and respect what you speak, or speak to you. The more important the other person is, the more you hang on every word, and the more influenced you are by what they say. Listen without disturbance, move forward, face the person speaking directly, nod, smile and be pleasurable. When you nod and smile, you encourage
I have always been told that am not very good at listening, therefore, I choose the skill of listening as a means of evaluating myself and observing how this skill is used by me and towards others whom I have contact with. During this process I decided to take the Self-Assessment 8.3: Active Listening Skills Inventory offered on the website http://highered.mheducation.com.
After analyzing my results for the Student Listening Inventory the interpretation of my score showed that I perceive myself to be a good listener in the classroom, but I can still improve my listening skills. I agree with the results from this inventory and found it very insightful when identifying my strengths and weaknesses.
The ability to listen well is an important tool for understanding others. Sadly, very few people know how to listen well. In fact, most people can think of only one or two good listeners in their lives. Listening is not simply agreeing - it is much more. Good listeners are able to better understand and respond to others, complete assignments accurately, settle disagreements before they escalate, and establish rapport with difficult people.
Active listening will show Florence that I am interested in what is being discussed, even if afterward I change the topic. I will always make a comment about what she was saying before I change the topic. I will use reflective listening by summarizing what she says. This will demonstrate that I am listening, builds rapport, and creates empathy by showing that I understand what is said. It can also ensure that the information gathered is accurate. I will listen to what Florence says and then summarize what the she said and ask her if that is correct.
When active listening with my co-workers they seem to think that I am not really listening. Most of the time they think
It's highly unlikely, regardless of how good you are as a key account manager, that you will never face the prospect of an unhappy customer in one of your key accounts. Issues happen. There are always aspects that are out of your personal control, so being prepared to deal with one of your key customer's unhappiness ahead of time is well advised. In the heat of the moment is not when you want to strategically try to come up with a plan to diffuse your customer as quickly as possible.
The Office is an NBC produced show that provided comedy on Thursday nights for eight years. The Office is all about the employees of Dunder Mifflin who live in Scranton Pennsylvania (the electric city). The documentary style show films the employees working at the paper as well as filming their personal lives. An average episode of The Office is typically thirty minutes long. But the series had a few hour long episodes, depending on if it was the beginning of the season, or the end. The series finale is one of the few episodes that was an hour long. The series finale displays many different types of listening that was explained in class. Listening is important to any and all types of conversation. Without it, it would be impossible to receive and interpret messages.
Brownell (1987) found in her study of listening behaviors that there are five factors. The factors included sensitivity and considers emotional component of a message; understands and recalls information accurately; objective and nonjudgmental; concentrates and encourages information sharing and provides
There are several methods to achieving effective listening. Concentrate on what others are saying. Make yourself shut out other challenges facing you and simply listen. Don't allow yourself to do other things as you listen, such as answering the phone, doing paperwork, or checking your e-mail. Effective listening is difficult and requires all of your attention and effort. The listener needs to focus on what is being said so they will not misinterpret what the speaker is trying to say. Paraphrase or rephrase what the speaker was saying in your own words to ensure that you heard the information accurately. It is important to
When building and restoring relationships with patients and co-workers, the author of this article states five things that are necessary to practice. These skills are presence and mindfulness, reflective listening, information gathering and agenda setting, recognizing and responding to emotion, and gratitude and appreciation. With these skills, the physician can create a welcoming, positive relationship that builds trust, which is the most critical part of the job.
I plan to administer this assessment for my computer class through a recording like the ones I had made on Jing for you to listen to. I realize that the recordings are confusing because the window is so small, but I will have made the recordings and audio file rather than a video/Jing file like I did for this assignment.
Since portfolio 1 and researching how to improve my active listening whilst at work and towards other colleagues, I have found myself making more of an effort to engage with others in my workplace, by asking them questions not only about work but their personal life too. This has then lead to me being able to practice my active listening skills but showing positive body language, nodding, laughing and maintaining eye contact, rather than turning back around to my desk which I did previously to try multitask with work responsibilities. I have also turned down the radio or sometimes ask to turn it off so that I can hear others in my organisation (who sit further away) talk to me. I have also practices not interrupting an example of this is when
Active listening is an attentive and interactive form of listening. One of the primary objectives of active listening is establishing and achieving empathy among all parties engaged in communication together. The words a person uses during communication are important, yet active listening includes listening to a person's words as well as interpreting and intuiting what a person feels and thinks. Active listening is a highly engaging activity. Active listening requires the person doing the listening to have a very keen awareness of all aspects of the communication. Active listening then is a sensory activity that challenges the listener to see, hear, sense, perceive, understand, feel, empathize, and reciprocate.
Listening is an important form of communication. Unfortunately, many people who do not know how to listen believe they can listen well. They often say "I have been doing this all of my life of course I can listen". Listening is not inherited, or a personality trait, it is a skill that must be worked on and practiced.