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Good Listening Skills: Conscientious Co-Worker

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Most of my co-workers demonstrate good listening habits. One particularly conscientious co-worker exhibited excellent listening skills. She was my source for a detailed report. Upon entering her office, she gave me her full attention. She made good eye contact and listened attentively to the criteria for the report. She paraphrased my request, and asked for clarification on a few details. The resulting report was exactly what I asked for. Another co-worker presented a different listening experience. While providing guidance for a procedure, I noticed she was distracted and impatient. She made no eye contact and otherwise seemed disengaged with the activity she clearly thought was unnecessary. She was inattentive and only pretended to understand
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