Health Link provides essential health care through appointment or walk in consultations with various health professionals. Patients’ seeking care typically ranged from middle-aged parents to older citizens with varying cultures and ethnicities. Clinical problems consisted of acute and chronic conditions such as takotsubo cardiomyopathy, depression, diabetes and ulnar neuropathy. Maternal and child care was visualised through childhood immunisations, pregnancy tests and information on childhood/gestational community health organisations through posters and pamphlets in reception. Health Link provides affordable and accessible care through bulk billing services available to all Medicare card holders. Multiple disciplines co-operate together to deliver quality health care, therefor teamwork is a central component in the everyday approach. Teamwork was displayed through procedures performed on site with the doctor, nurse and pharmacist all involved in each patient interaction. Allied health professionals provided various treatments such as suturing, immunisations, ECG/hearing tests and pap smears. The clinic also offers accessible medication with a pharmacy in the reception. Patients can easily collect required medication using their prescription …show more content…
Firstly prior to the consultation, Dr Alrose considered the setting of the room to facilitate patient comfort by removing barriers that may hinder the information sharing process. The patient is welcomed into the room friendly and warmly whilst he introduced himself to establish initial rapport. In the consultation, Dr Alrose frequently summarized information to signify with the patient that he has listened to them. To gather information on the purpose of the consultation he began with an open ended question without interrupting allowing the patient time to state their agenda and formulate their next
Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during
To effectively provide health care services to my patients, I undertake to listen to issues raised by patients and their relatives. During the process of interacting with my clients I will first of all introduce myself to
The key steps involved in evidence based practice come from a thirst for knowledge that once ignited makes the next step to asking a well worded clinical question easier. A well formulated question improves patient outcomes and supports the implementation of change. One such method looks at foreground and background questions. A background question is usually a basic knowledge question and is usually answered by a textbook. Foreground questions are usually specific and once answered can help in clinical changes. An acronym useful for formulating a well worded question is PICOT. ( Stillwell, Fineout-Overholt, Melnyk, Williamson, 2010).
The primary care practice is essential to improve the care of our population, our current system is fragmented, but it does show potential for improvement. The Agency for Healthcare Research and Quality has listed some areas that will help improve our system. One is “the need for external infrastructure to help primary care practices develop quality improvement” this is done with support to the quality capacity (Agency For Healthcare Research and Quality, 2015). Quality care will include the coordination of care within the system, as well as understanding what needs the patient will have
Communication is so important in a healthcare and social care setting for a number of reasons. The patient and the healthcare professional need to understand each other clearly in order for the patient to receive the best possible
Recommended Issues and Related Practice Examples to Address During Admission ......................................................................9 Inform patients of their rights..........................................................................................................................................................9 Identify the patient’s preferred language for discussing health care ............................................................................................10 Identify whether the patient has a sensory or communication need ............................................................................................10 Determine whether the patient needs assistance completing admission forms ..........................................................................11 Collect patient race and ethnicity data in the medical record
During the first three years I will work as a nurse practitioner in an urgent care/occupational health care setting serving individuals living in low socioeconomic areas. Providing urgent care treatment in an underserved community is important to me, as these communities are in dire need of healthcare providers who speak their language and understand their culture. I hope to make a difference in these communities by encouraging prevention. In order to be worthy of serving this population, I will need to partner with a practice that will take me under their wing and help me reach my highest professional development potential.
Furth onwards referring an x-ray analysis, involving health facilities and referring medication. Most importantly asking question to address health literacy if patient understood their condition by providing evidence such as x-ray and coming to terms on treatment. Overall focuses on the emphasises of patient centred care, with including patient in all discussion of health and allowing them to understand their condition. Another health professional that needs effectively communicate are Pharmacists. They must provide clear verbal communication, involving speaking slowly, addressing health literacy needs, solicit questions and develop a teach back method for patient to understand more efficiently. This is critically important as it improves and helps patient understanding and safety of how to correctly take prescribed medication. Communication is particularly important, because patients with low health literacy and knowledge comprehend more when directions are explained verbally. This was show in the interview by the pharmacist allowing the patient time to understand instructions towards
Patients come to the physician because of a problem that they are having and with that notion they are prepared to give full details of their problem. Giving information to the medical staff is a
A Health Connections Council (HCC) was hosted by a Senior WellCare Community Advocate on Wednesday, February 1, 2017 at the Children’s Board of Hillsborough County to identify and address care gaps in mental health supportive services in the Tampa Bay area.
It is my belief that every patient, regardless of the severity of their condition/presenting complaint deserves my undivided attention and I am also aware of the importance of ‘getting right’ those first crucial moments of a consultation. How the patient is greeted, patient comfort and environment all shape the patients first impression and help to develop communication and rapport (Egan, 1998).
In recent times, in the field of health communication, a shift in beliefs has become apparent. Many feel that the physician-centered approach is no longer the best way to manage the interaction between patients and doctors. A new collaborative approach has been adopted by many. This collaborative approach is more of a partnership between the patient and doctor. More communicating by the patient, and more listening by the doctor. When the doctor and patient speak to one another, they speak to each other as peers sharing ideas,
Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.
“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.
There are a number of key elements that help to provide a framework that enhances truthful communication. Firstly, there is the need to develop open and honest communication from the very beginning of the patient-health professional relationship. Secondly, the health professional needs to use patient penchant as a “weigh” by asking them what they wish to know, how much they wish to know, and determining what they already know. In other words, it is a responsibility of the health professional to get a ‘feel’ for the situation, including the patients’ perception of the situation (Ashcroft, Dawson & Drape 2007).