Assess The Importance Of Communication In Person-Centred Care

371) (Kitson, Athlin, & Conroy, 2014, p. 333, 336) (Walsh & Kowanko, 2002, p. 149). Communicating with the patient, decreasing their anxiety, encouraging the patient to take control of their health, which allows the nurse, to give patient centred care (Kitson et al., 2014, p. 333) (Walsh & Kowanko, 2002, p. 143, 149). Admittedly, this considerate attitude, does not always happen (Walsh & Kowanko, 2002, p.

Person centred care could be defined as focusing on a person’s individual needs, wants, wishes and where they see their target goal. Person centred care also takes into account delivering person centred care to the patients family and carers, as well as the multidisciplinary team that is working together to provide care. The service user is the most important person in decision making for their health care and the nursing process. (Draper et al 2013). Person centred care reminds nurses and care staff that they are caring for the service user, their families and care staff providing the care, this allows the patient power in decision making towards their health and wellbeing. (Pope, 2011)

Respect, compassion, concern, shared decision making and communication are seen as basic elements for PCC. PCC is said to improve the quality of patient care, reduce the cost of care, and increase satisfaction among nurses, physicians and patients by strengthening professional practice and maintaining the values of the patient and healthcare providers. It is evident that effective PCC requires health professionals to have good knowledge of clinical practice, as well as skills in data gathering, clinical reporting/documentation, procedures, communication, and relationship development with patients their families, and other professionals. However, inadequate emphasis on PCC in education, a lack of coordination and collaboration among health professionals, a shortage of staff, and the dominance of a biomedical model of health care act as barriers to the delivery of PCC. This implies that the implementation of PCC requires a planned and coordinated approach, with sufficient staff, efficient teamwork, and adequate education of healthcare providers. Hence, this report analyses the advantages and disadvantages of Patient Centered Approach to Health care System trying to focus on the consumer satisfaction and importance in terms of providing effective health care service. In today’s technological advanced century, people do not have time to ponder

If formal communication is not used in the correct environment, misunderstanding may occur, causing danger to somebody’s health. Appropriate language must also be used; Professional references, proper English without slang and clear consistent wording.

This assignment will explore and discuss the concept of person centred care in professional nursing practice. Person centred care is defined by Walton(2014) as offering care that is responsive to the patients’ preferences, needs and values and being respectful, in which patient values guide all clinical decisions. The personal relationships formed with the nurses, responsible for patients care will be extremely important. Nurses are well positioned to establishing partnerships with individuals and loved ones and they are central to the quality of care that is experienced. (Walton 2014). Professionalism in nurses describes the skills, behaviours and values common to those practicing medicine. The concepts include the maintenance of proficiency, for a unique body of knowledge and skill-set, cohesion to ethical code of conduct, accountability, personal integrity, a commitment to self-regulation, altruism and the use of discretionary judgement. (Young 2010)

Briefly describe the key principles of person centred care and demonstrate how you implemented person centred care in practice, Illustrate with examples. Use academic literature and the insight that it provides to inform your understanding of the key principles of person centred care.

M1 Assess the roles of effective communication and interpersonal interactions in health and social care with reference to theories of communication

Patient- centered care focuses on seeing things through the eyes of the patients and including them in all decisions based on their needs and value and placing them first. Patient centered care is including the patient in their care. The care is based on a healing perspective and not just caring. Relaying information so that patient/ family can understand it because patients may be in pain, fear or uncomfortable and may not understand the information relayed. An example

Effective communication through person centered care are essential for health profession, specifically in nursing care. Mueller (2016) noted that it occurs mainly through transaction modes where the patient and the nurse are on common grounds through mutual understanding. The competent communication practice of Person centered care allows the nurse to recognize patients as people and not by their illness. Moreover, person centered care satisfies patients by providing informational support to them and their families. In addition, to form a client -nurse relationship, therapeutic communication accentuates the care provider, through non-verbal, verbal and cultural norms. Lastly self-awareness allows the nurse to be aware of the patient’s

“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.

Patient provider relationships play a pivotal role in the healthcare process. This relationship helps to bridge the gap between ailments of the patient and the diagnosis and care of the provider. The need for this relationship and its propensity to create the catalyst for patients need to be fulfilled is second only to the medical knowledge of the provider and the patient 's willingness to get better. As we have moved from a biomedical perspective to a biopsychosocial perspective the relationship between provider and patient has changed from physician centered modes of communication to more of a patient centered style of communication. And with the change of view we find that a strong and cohesive bond between patient and provider is the key to the advancement and overall quality of care for the patient. According to The Impact of Patient-Centered Care on Outcomes a patient centered approach to care has a correlation to a better healthcare outcome. Focusing on the patient increases compliance of the patient.

Patient centered practice is an important aspect in health care settings for chartering progress as well as future aims , as a student this will help promote a more patient centered approach to address barriers and set realistic goals together with patients. With patient centered practice in place, care is coordinated, personalized to the need of an individual promoting adherence to intervention and thus adopting a healthy behavior and allowing patients opinions to be heard for improving their care quality and

Patient centred care is defined as the complimentary dialogue of health workforce’s education as it is identified through dignified empathetic clear ideas freely to guide healthy life. However, it requires the four aspects of management such as planning, delivering, implementing and evaluating for the holistic approach along with, which also needs knowledge of health issues to obtain as well as maximize the social benefit through understanding while monitoring by focusing the role of family, community, the cultural and religious diversity must be treated with respect, rights including preferences while protecting their dignity, in addition to choose of empowerment with mutual trust” (NMBA,2016). It consists of ethics, open mind, self-aware including the high sense of personal responsibility for actions in partnership with the patient such as to share treatment decision, preferences, cross -checking, maintaining dignity, communicate, informative as well as to support self-care including management through person centred practice and

Effective co-operation and co-ordination among professionals will put patient at the centre of everything thereby implementing a person-centered approach. This is a way of organising and delivering care around the individual. Working in a person-centered way will include the use of ‘putting people first’ (Department of Health, 2007). This is to build a personalised care and support around the patient’s needs by enhancing them to adopt a healthy lifestyle and to be able to self managed their condition.

Person centred communication is derived by the worlds famous psychologist Carl roger, as he noticed that people develop constructively, if they encounter an appropriate interpersonal environment (Wilkinson, 2002). For maintaining a sufficiently balanced environment for the person centred approach, Carl Rogers introduce three variables known as the Carl Rogers core values, which are, acceptance or unconditional positive regard, empathetic understanding and congruence or genuineness (Rogers, 1966). In congruence, Carl Rogers means that the therapist should aware of the feelings going through their mind and share it with the client if it is appropriate. By applying the congruence in practice, John’s nurse, made sure that she is aware of consequences