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Home Depot's Logistical Management System

Satisfactory Essays

The Home Depot’s sophisticated logistical management system is rooted on infrastructure and relationships that were built in the US. Therefore, it can be argued that it can to the most part not easily be transferred to China, meaning it is location-bound. Nevertheless, the knowledge how to set up a well-functioning logistical management system can be a skill that can be transferred to China if the company is able to overcome the stickiness of knowledge.

The Home Depot’s success in the US was also due to their knowledge about customer needs. As customer needs and perceptions differ between locations, this asset can be identified to be limited to the North American region. As stated in the case, Chinese and American customer wants, skills and

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