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Howard University Hospital Case Study Essay

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Valerie Clarke, Ph.D., RN., MBA, MPH of Howard University Hospital (HUH) has more than 30 years of experience working as a nurse/professor. She is a much-respected nurse in the nursing industry focusing on providing the best care for patients under her supervision. Mrs. Clarke is responsible for directing and supervising the staff on her midnight shift.
HUH’s ED is one the largest facility in the DMV area. However, recent events, including the HUH’s financial instability in the area, as well as multiple management issues, suggest that the ED’s presence has decreased, it will not go away entirely any time in the near future. As the leadership situation improves, it is entirely possible that the ED’s outlook is going to increase in a positive way. The emergency department (ED) provides medical care to 250-300 patients on the daily basis. HUH’s ED have treated over 60,000 to 65,000 patients annually. Mrs. Clarke has reported that the ED employs over 50 nursing staff members that works with her. …show more content…

As per Mrs. Clarke, the hospital hires consultants to run the ED when they do not have the skill set or experience in the medical field to manage such a busy department. An effective manager is supposed to have a clear vision when they are hired to manage his or her subordinates. The ED's managers were not being held accountable for their own actions. The emergency department does not have a performance based system that evaluates the leadership skills of the ED’s manager. The managers have adopted a laissez-faire leadership style by neglecting to perform their duties. The employees would become malcontent with the manager’s leadership style by refusing to go above and beyond their

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