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Hrm/531 Week 9 Case Study

Satisfactory Essays

Good evening, Ms Keeling called to report that she never received the credit of -$187.80 of August 2018. She explained the light flicked that caused the register to close down. She was told that her transaction did not process, so they processed again, but because the charged processed she received a decline, therefore she had to remove some of her items. She charge to her Amex was never credited back. I was unable to locate a receipt for the charge on the Amex.

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