KIT708
ICT SYSTEMS STRATEGY AND MANAGEMENT
WORKSHOP 6
LEADERS REPORT by Srinivas
GROUP 5
Srinivas - 189750
Rajesh - 183176
Venkat - 179334
Jawahar - 218429
Task 3
Key Issues Discussed In the Paper
According to me (Srinivas), the key issues discussed in the paper are: The chapter started as the challenges of IS/IT investments. The generic benefits of IT were explained with case studies. Net Benefits of the IT were shown. The paper also showed the developing economy and the need for a new appraisal method. This method was explained in depth in this paper.
According to Rajesh, the key issues discussed in the paper basically are the challenges of IS/IT investments. How the economy is changing over time and there is also a need
…show more content…
• No sufficient training to the staffs to use the newly deployed IT and IS.
• No post implementation reviews of IT project in an organization.
Audience of the Paper
According to me (Srinivas), the audience of this paper would be organizations who are and want to implement IS/IT investments and the management and IS/IT students.
Rajesh says that the audience of the paper would be Managers, Business staff and IT Managers within the organizations and the researchers who want to add value to the topic or research on the existing approaches.
Venkat says that the Journal article is based on the Information Technology Domain, and thus the audiences for the article are the management teams of any organization related to information technology.
Jawahar says that senior managers and IT managers of an organization are the main targeted audience of the paper. HR and finance managers are also targeted in this paper.
Critical Analysis of the Paper
I (Srinivas), say that the paper basically started with the development going on within organizations and in the economy. The benefits of IT within the organizations were explained clearly and the disadvantages were also explained. Next, the need for the fresh approach was also shown. The author has clearly shown his view by referring to many authors and explained the new approach clearly. Overall, the paper is informative and
Financial management for IT services (ITSM) is an IT service management process area for control of expenses. Also, many financial managers strive to save money by scrutinizing the cost of IT. For instance, ITIL offers a suite of efficiency driving tools which can help businesses identify where they can offer huge cost management. With ITIL management can be configured to implement cost reduction strategies to reduce cost. Therefore the aim of a financial manager is to promote IT services is to give accurate and cost effective stewardship of IT assets and stewardship of all IT assets and resources used in providing IT services. The IT depart is used to planning, controlling, and recovering plan, control and recover costs expended in providing that the IT service negotiates and agrees on the service-level agreement (SLA) (Conger, Dattero, Galup, & Quan, 2009).
IT projects take a lot of planning and resources to complete. Once the idea of an IT project is created, it is up to the project’s developer to provide the justification to move forward with completing the project. In order to sell the project’s idea to a company, the company must see a need for that project or product. Case studies can be used to do exactly this. Case studies are intended to provide all the benefits, the cost associated with the project, and the estimated risks involved with a project.
IT (Information Technology) management entails all the routine issues faced by any type of business manager in addition to the issues of software development, technology purchasing (not necessarily physical items), systems integration, the limits of technology and the related budgetary issues. General information literacy is important for any level of IT manager, as he or she needs to communicate successfully using many different modes, media, and technology with all types of IT workers, upper management, and technology product vendors. IT management also entails leadership of projects or departments. Information
Chapter 4: Results and Data Analysis.......................................... page(s) 69-91 • Introduction • Issues Categorization • IT Issues Database • Survey Respondents • Analysis of General IT Data • Analysis of Primary Data
The major topics of my paper include, what does a management analyst do, what should
McKeen, James D; Smith, Heather (2012). IT strategy: Issues and practices (2nd ed.). Boston: Prentice Hall. Kindle Edition.
As this paper comes to an end, I would just like to remind you of the three economic
The firmed lacked an IT governance structure, so a team was created around the issue (ITMC). The purpose of the team was to create a fresh started, but it took some getting used and changing the way things we're getting done. The committee members were not used to having to come to agreements with that setting and to address issues directed to them. The purpose of the ITMC should be to facilitate and share experience and ideas to improve the effectiveness of the IT functions around the firm. Encourage cooperation to ensure the most effective and responsible way to use technology. There is an extended ITMC about 45 people, that meet once a month and share a bit more information and advice on all matters relating to information technology. They can identify emerging technologies, significant trends in information technology and communicate them to the group. According the Faulkner, hardware, software and people are leading the technology at the firm and are a critical component of
Information Technology (IT) is a foundation for conducting business today. It plays a critical role in increasing productivity of firms and entire nation. It is proven that firms who invested in IT have experienced continued growth in productivity and efficiency. Many companies' survival and even existence without use of IT is unimaginable. IT has become the largest component of capital investment for companies in the United States and many other countries.
Target Audience: IT managers/CIOs/ technical decision makers of Type A enterprises larger companies who can take risks and are pioneers in advanced technology and innovation. In addition, inclusively IT managers/CIOs/technical decision makers of smaller enterprises (Types B and C) who see that we can handle the larger deals.
This portfolio focus on what I have learned during the whole IT Strategy and Control paper, a critical reflection of this paper would be provided. This reflection includes the key points, support reference and the demonstration of my own understanding about the paper itself and all of my personal understandings are based on the learning outcome of this paper. In the first part of this portfolio, I would discuss all the key IT Operations Management framework which have been introduced in the paper, the analysis of the processes based on my own understanding would be given. In the second part, analyze processes required for aligning IT infrastructure and operations with the business goals of an organization would be talked about, and I would focus a business organization which has been mentioned in the caselets as a sample. In the third part, some critical evaluate operational IT organizations and their processes against the studied models would be listed and analyzed. In the last part, the recommendations and analysis of my own would be given against those organizations (caselets) which have some problems and current issues arising from the implementation of the IT framework.
Information Technology (IT): The hardware and software technologies a firm needs to achieve its business objectives (Kenneth C Laudon and Jane P Laudon., 2010).
This paper will discuss the processes and pitfalls faced by Information Technology managers in today’s world of business. Today’s IT managers need not only be savvy about existing equipment and upcoming technology; but must also understand the budget issues they face and how to properly address them. The IT manager is asked to look into a crystal ball and predict what products will be beneficial and which requirements can be cut from the budget. They must be able to differentiate between the new shiny fad and products that will be a true asset to the company’s visions and goals. An IT budget can no longer be a static number on the company’s finance sheet; it must be a clear vision of the department’s future spending while falling in line with the goals and expectations of the company.
Target Audience – The target audience is for organisers. I will show them an organised
Frenzel (2004) claimed that to be successful, a firm’s IT management team must take action on the following critical areas: business management issues; strategic and competitive issues; planning and implementation concerns; and operational items. If for any reason, the organisation experiences difficulties in the above areas, the manager will need to set goals and objectives to overcome and prevent these issues.