Abstract The success of any business organization, in the challenging environment of the new millennium, lies in the effective human resources management (HRM) practices. Effective HRM practices can develop a strong healthcare delivery system by effective team of Health Care Workers, which ultimately guarantees the success of any health care business organization. Human resources practices in health sector are a complex area, specially in the developing countries like Pakistan. HRM practices have a positive effect on employee and business performance. This study has been conducted to find the relationship between HRM practices and Health Care Workers’ perceived performance in Pakistan. The study was conducted in hospitals of Rawalpindi …show more content…
It has been recognized that HRM policies have to be at the core of any sustainable health system (Buchan, 2004). Background The health care is ultimately delivered by and to the people, so a strong understanding of the HRM practices and their impact on the performance of the Health Care Workers is required to ensure the success of any health care system. There is a strong need of human resources initiatives and more extensive research about new human resources policies and procedures to effectively manage the HRH through out the world (Kabene, et. al., 2006). Heath care organizations through out the world, have been discovering new ways to organize their workforces. The focus should be on the specific mix of types of personnel required for a specific job and the skills and interest level of the Health Care Workers for that job to attain a satisfied health workforce. So the HR managers in health care organizations have to move a step forward from staff-mix & skill-mix to address organizational and system factors (Dubois & Singh, 2009). Objective of the Research Effective HRM practices can develop a strong healthcare delivery system by effective team of Health Care Workers, which
1. In what sense are all healthcare executives’ human resources managers? How can executives best prepare to perform well in this HR Function?
The HR department officials in most organizations perform as they should. In most cases, they also focus on achieving the right things. Human Resource departments focus organizing, controlling, and hiring employees in organizations. When organizations apply HR practices, the results are great client satisfaction, a good net margin, and reduced sickness absence (Richard and Johnson, 2001). Vermeeren et al. (2014) posit that there is a great relationship between performance and HRM. Most organizations use the human resource department to ensure that operations run smoothly.
Furthermore, it is stated that HRM practices can also be categorized on the basis of their emphasis into three sets viz., quality focus, cost reduction, and differential innovation (Guest, 1997). The importance of effective HR practices can be judged by the fact that with the effective execution of HR practices, the employees tend to be more committed to their work and they go the extra mile to add to organization’s benefit.
On the article titled “How Does Human Resources Management Affect the Success of a Health Care Organization?” Dale Marshall tries to analyses the influence of health care organizations. Marshall supports his idea with eight main arguments and each of them contributes to the success of health care organizations.
Joint Commission. (2010). Management of Human Resources. CAMH: Comprehensive Accreditation Manual for Hospitals, Hr-1 - HR-10.
The role of human resources is also very important in maintaining an effective health care industry. If the managerial personnel are performing their duties effectively and efficiently in a health care organization, the organization will automatically progress. Additionally, the organization will provide the improved outcomes of the patient health and health care delivery as well. This is so because human resource is also considered as one of the most important inputs to effective health care services. Although there exists a variety of challenges in inducting qualified human resource professionals but there is a strong need to solve this issue. (Kabene, 2006)
The Joint Commission understands that human resource management (HRM) is vital in any organization because it deals directly with employees, who are charged with the responsibility of achieving the organization’s goals and objectives. Traditionally, majority of organizations treated employees as liabilities. However, over the years, the view has changed to focus on employees as assets. Importantly, in an acute care hospital, committed employees are essential because they would be dealing with patients directly. Moreover, working with such patients requires employees who can create personal relationships with the patients. In essence, patient satisfaction increases when the patients can trust their caregivers (Mathauer & Imhoff, 2011).
The role of a Human Resource department is ever changing in today’s volatile business environment. Over the years HR have become strong strategic partners within an
There are different avenues an effective health care organization can improve their HRM department within that specific health care organization. One of the main roles of a HR management is the hiring and selection process of a new employees. These trends for the community in the health care organization needs to be examine. There has to be a way for a strategic planning for the HR department to become a partner in their perspective organization. This means there should be ways to develop relationships between the executives, other department and the HR department. This can then be carry into the different employment rules that are needed to be follow for a fair and unbiased hiring and selection process. There are trends that
According to McConell (2012), the difference in a leader and a follower determines the success of a person regarding leadership. This chapter helps explain the content of qualities and proficiency for healthcare managers to be effective. Once again, effective management skills or certain qualifications enhance a healthcare organization environment. Healthcare managers and supervisors must have the capacity to handle challenges while the organization objectives and regulations may change over a period of time. Effective healthcare management governs the success of a healthcare organization. There are many different skill sets and leadership styles to be effective as a manager. People are interested in knowing what strategies are effective
In developing an ideal human resources organization for a 500-employee health care provider organization, I borrowed from a few different HR models. Fallon and McConnell (2007) report that the combination of various HR models is not only expected, it can also be beneficial. I would argue that incorporating practices associated with the humanistic model of HR would be helpful with the development of an ideal health care organization. The humanistic model focuses on the growth and development of employees (Fallon & McConnell, 2007). The growth and development of employees within a highly skilled and highly educated workforce will be necessary to retain the best employees and keep employees competent in the rapidly changing health care field.
The importance of human resources to the delivery of healthcare has kept growing over time and HR has become intrinsically important to the delivery of efficient and effective health care. At this point the organizations which have managed their human capital successfully and effectively have been able to serve their patients effectively(Kabene et al, 2006). In a scenario where the health care sector is faced with major human resource related issues the HR has a major opportunity to become a
Human Resource Management (HRM) is the terminology used to illustrate formal systems devised for the management of people within an organization. It is the method of managing an organization or company that is directly related to the employees of that particular organization. The success of a business often rely heavily on the performance of managing human resource. Maximizing the desires and benefits of an organization and helping a business grow by rewarding employees to help motivate and push them in their performance is one of the main aim of HRM. By doing this, it will have a positive impact on both the company and it’s entire organization.
Whether an organization consists of five or 25,000 employees, human resources management is vital to the success of the organization. HR is important to all managers because it provides managers with the resources – the employees – necessary to produce the work for the managers and the organization. Beyond this role, HR is capable of becoming a strong strategic partner when it comes to “establishing the overall direction and objectives of key areas of human resource management in order to ensure that they not only are consistent with but also support the achievement of business goals.” (Massey, 1994, p. 27)
According to Decenzo and Robbins (1994), “Human Resource Management is a process of procuring, developing and maintaining the performance level of the employees to achieve the organizational goals in an efficient and effective manner”. The HRM practices of recruiting and selecting employees, training them for their job, evaluating their