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Interactional Communication Strategies: Jefferson High School Incident

Decent Essays

In 2007 a study conducted by L.L. Charlés, resulted in an analysis on the Jefferson high school incident, this revealed several interactional communication strategies. The communication strategies that Charlés found being used consist of (a) effectively utilizing team process, (b) joining, (c) making sense of behavior in context, (d) utilizing information from the larger system, (e) achieving conversational flexibility, (f) attending to process, (g) taking a ‘‘go slow’’ approach, and (h) using the language of the hostage taker. One of the strategies mentioned in the Jefferson incident is the concept of using the same language style as the hostage taker, negotiators strive to organize their conversation in a flexible way, develop rapport with

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