Interpersonal Leadership Skills Essay

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Section 1: Interpersonal Skills for Leaders
Studies show that many leaders’ failures are attributable to interpersonal skills such as building relationships, leading teams, developing a positive work environment, effective communication and inspiring trust (Eblin, 2011). These skills become even more important when the basic element of the business is the person. It is evident that leaders must master these skill sets to be successful as a leader in their industry.
RELATIONSHIP MANAGEMENT: Interpersonal Competencies Must Haves
As a part of the four key factors in emotional intelligence, relationship management involves the “soft” or personal side of management that has a direct impact on the aspects of the business (Durbin, 2010).
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Successful influencers have three characteristics (Hayes, 1991).
 They have a clear vision of what they want to get accomplished. A sequence of events as all items may not be able to be accomplished. They understand the limitations of available resources and plan accordingly (Hayes, 1991).

 They pay attention to what needs to be done to bring about their proposal (Hayes, 1991). This leader is multi focused on both their strong areas and the area that they may not as equally competent.

 They have the ability to get tasks done (Hayes, 1991). Successful leaders know what they want and have the ability to get the job done.
Leaders that are non-assertive find it difficult to succeed in management because they are unable to express their needs and influence others. Assertive leaders articulate their needs and are able to influence team members to improve organizational success (Hayes, 1991).
Conflict Resolution Skills
Even the best leaders encounter different opinions on matters. These differences in opinions may lead to conflict within an organization. There are four basic types of conflicts in organizations and one that specifically pertains to interpersonal leadership.
 Interpersonal Conflict – This is a conflict between individual members of an organization, occurring because of differences in goals or values (Durbin, 2010). Two leaders may have this type of conflict when determining the
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