Section 1: Interpersonal Skills for Leaders
Studies show that many leaders’ failures are attributable to interpersonal skills such as building relationships, leading teams, developing a positive work environment, effective communication and inspiring trust (Eblin, 2011). These skills become even more important when the basic element of the business is the person. It is evident that leaders must master these skill sets to be successful as a leader in their industry.
RELATIONSHIP MANAGEMENT: Interpersonal Competencies Must Haves
As a part of the four key factors in emotional intelligence, relationship management involves the “soft” or personal side of management that has a direct impact on the aspects of the business (Durbin, 2010).
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Successful influencers have three characteristics (Hayes, 1991).
They have a clear vision of what they want to get accomplished. A sequence of events as all items may not be able to be accomplished. They understand the limitations of available resources and plan accordingly (Hayes, 1991).
They pay attention to what needs to be done to bring about their proposal (Hayes, 1991). This leader is multi focused on both their strong areas and the area that they may not as equally competent.
They have the ability to get tasks done (Hayes, 1991). Successful leaders know what they want and have the ability to get the job done.
Leaders that are non-assertive find it difficult to succeed in management because they are unable to express their needs and influence others. Assertive leaders articulate their needs and are able to influence team members to improve organizational success (Hayes, 1991).
Conflict Resolution Skills
Even the best leaders encounter different opinions on matters. These differences in opinions may lead to conflict within an organization. There are four basic types of conflicts in organizations and one that specifically pertains to interpersonal leadership.
Interpersonal Conflict – This is a conflict between individual members of an organization, occurring because of differences in goals or values (Durbin, 2010). Two leaders may have this type of conflict when determining the
Effective leaders opt to implement a specific type of leadership style as a result of their personalities and job experiences, and apply it to their organizational structure. However, that particular type of leadership style a leader utilizes may not apply to every job situation (Peak et al., 2010). In order to be an effective leader, an individual must acquire the three basic leadership skills and they are as follows: (1) human relations; (2) conceptual skills; and (3) technical skills (Haberfeld, 2013). Additionally, a skillful leader must also be proficient in motivating, communicating, and problem solving (Hess & Orthmann, 2012).
Over the past couple of months, we discussed several traits, skills, and behaviors that have contributed to the success of both past and present leaders. Intelligence, integrity, charisma, and confidence are some of the traits that characterize many of these leaders. Interpersonal skills, oratory skills, and conceptual skills are some of the more important skills that helped to shape their leadership style. Some of these skills go hand in hand with the traits that are essential for strong leadership. Meanwhile, the behaviors that drive these leaders include inspiring and motivating others, collaboration, having a strategic perspective and trust. Combined, these traits, skills and behaviors make for effective leadership.
He learned effective leaders must know how to define their mission, convey it to their subordinates, ensure the team understands the mission and have the tools and training to create a successful outcome.
Every leader has their own idea of what effectiveness looks like (Jones, 2015). For this study, authentic leadership will be the focus, as defined by Avolio, Gardner and Walumbwa (2004) an individual acting according to their values and convictions, building credibility and the respect and trust of those that follow. Authenticity is a choice that individuals must choose to embrace instead of a character trait that comes from within (Murphy, 2012). Outcomes of authentic leadership remain limitedly researched both theoretically and empirically (Miniotaite & Buciuniene, 2013). Authentic leadership lacks empirical evidence between the leader’s perception and the follower’s perception (Peus, Wesche, Streicher, Braun, & Frey, 2012). Wang, Sui, Luthans,
Leaders need to have an objective their professional goal and possess the skills and education to help their
Great leaders generally have to lead more than one person. They have a group or team that needs to collaborate and cooperate in order to get the work done, and this means that the leader needs to be adept at
(2016). p.33). There are many traits that a leader must have to be able to be successful. Three that come to mind are trustworthy or honest, motivated, and knowledgeable. Ever leader needs to be honest and have the trust of those who are following them. This is essential for any plan or idea to be carried out steadily. Also, open communication cannot happen if one does not trust their leader. Next, a leader must be motivated and have energy. If a leader is not motivated, those who are following them are also not going to be motivated either. Someone has to be able to push others to keep up the hard work to get to where they need to be. Lastly, a leader needs to be knowledgeable. At work, often when faced with something that I do not know the answer to, I go to my charge nurse who is very knowledgeable on almost all situations that may arise. If lacking any vital knowledge, staff under that leader will not have anyone to go to in times of need. This leads to the follower being lost and not knowing what the next step is in their situation. All of these traits are what I like to see in a leader in my work
To determine what is needed in a particular situation, a leader must evaluate her or his followers and assess how competent and committed they are to perform a given goal (Northouse, 2016). As a leader I had to
argue that the leader should have ability to cope with uncertainty’ , ‘ to persistently improvise around obstacles’ (P.97).
Great leaders must have vision and strategic planning where they have the ability to look ahead, to anticipate with some accuracy where they are going in the future. I believe I have a clear, exciting idea of where I am going and what I am trying to accomplish with my life. Having a clear vision turns the
To create and maintain a healthy organizational culture is a trait of an effective leader. To be an effective leader requires certain skills. I will identify six skills effective leaders have in common. Followership, concern for subordinates, development of others, communication, high standards of performance and loyalty to the organization.
Conflict is “an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals” (Hocker, 1991). There are two basic types of conflicts: substantive and emotional. According to Schermerhorn et.al., substantive conflict is a fundamental disagreement over ends or goals to be pursued and the means for their
A leader has a role that can impact others to be more operative in functioning to attain a common goal and maintain effective working relationships amongst group members (Johnson & Johnson 2012). This makes leaders in groups considerably important in shaping individuals (Johnson & Johnson 2012). However, conflict arises in groups and becomes difficult to manage when a leader and the followers lack the skills to manage conflict as a team (Johnson & Johnson 2012). Leadership and conflict resolution skills must exists between leaders and followers in order to manage conflict (Johnson & Johnson 2012). Also, it is possible for followers to teach leaders how to lead and resolve problems since followers can play an active role in building relationships amongst group members (Howell & Shamir cited in Johnson & Johnson 2012). Since followers and leaders both have significant roles in accomplishing the group goals, they both have a role to manage conflict effectively as a group (Johnson & Johnson 2012). This essay will discuss how leaders have an important role in managing conflict and likewise with followers having important roles in managing conflict. Conflicts, the various types of conflicts that happen in groups and the reasons behind the conflicts will be mentioned followed by approaches that can be taken to help manage struggles within groups. The methods can be used by leaders and followers in order to manage
Management and leadership skills in nursing and other healthcare professions are becoming a more and more widely spoken of subject, as they are essential skills for everyday practice in delivering care (Gopee and Galloway, 2009). Effective management requires the nurse to be able to draw on evidence based knowledge and experience to develop the ability to manage competently during practice. Skills without knowledge, appropriate attitude and understanding will not equate to competency (Watson, 2002).
Leadership is a term on which no one can develop a mutual consensus as it carries a different meaning for ach individual. Some people may consider a person as their leader who is capable of taking them away from hardships, some people may consider the one as their leader who is quite charismatic and can show them dreams of a bright future or some people may consider that man as a leader who can make them progress by devising wise strategies for them etc. There is, somehow, something very common in all the perspectives that are the philosophy behind the definition, which is related to choosing a best of the best person as their leader. Nobody wants to have a person as his leader who doesn’t have knowledge of the needs and aspirations of his