Introduction
Why was the study conducted?
Perhaps the broadest reason as to why this study was conducted was for the purpose of comparing and contrasting various performance evaluation techniques and their effectiveness in relation to the particular hotel’s traits. Furthermore, this was tied directly with studies that were conducted in order to further understand and analyze a variety of methods of performance evaluation that would be the most ideal for hotels’ efficiencies (providing individualized results according to each business under the study). Upon conducting the study, it has tremendous potential to aid in knowledge regarding the association of how administering at least a basic performance evaluation can affect hotel
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In addition to this, each general location in Portugal from which the study was conducted allowed for a “balanced geographical distribution” of response rates ranging between 50% - 75% compared to other similar studies carried out prior.
Aside from the ability to record accurate results from the study based on the amount of response, the participants were primarily chosen after a convenience sample was utilized from gathering data in a prior study. Results from this convenience sample allowed for the observation that one, two, and three star hotels unaffiliated with large groups or chains did not actually apply performance evaluation methods. Thus, the study was defined from a question conceived following the completion of the pilot test.
What was actually done to study the topic and why?
Used to study performance evaluation in this case study was a questionnaire consisting of both interviews to hotels in Lisbon and surveys in which were administered to the remaining hotels throughout the remaining portions of the country via the Internet. Within these given questionnaires were questions answered by the individual hotels to provide the researchers with a collection of data in addition to being organized within three particular groups of performance evaluation methods: unstructured measures, Tableau de Bord, and the Balanced Scorecard. Questions that each of the hotels replied to answered specifically various characteristics of the hotel,
For my paper I will be discussing in depth the responses to the questions posed at the end of the study as follows. What kinds of problems are inherent in Jolene’s research project? How would these problems affect the research results? How would you solve these problems? What should Stefanie do? What would the consequences of these actions be for Jolene? For Dr. Lee? For Stefanie
The investigation was to determine how an ingested substance can affect urine volume and colour. The volume graph clearly indicates the average volume of urine was highest for participants who consumed water, followed by the electrolyte drink, chips and control who did not consume anything. Each colour graph shows the frequency of urine colour for each group. Colour charts were used to measure the colour of urine, one being the lightest or most dilute and five the darkest or most concentrated. The control group showed increases in frequency for colour one, occurring at 30 and 60 minutes, steady results for colour two, decreases in three at 60 minutes and slightly staggered results for four and five. Partakers who ingested chips
The article explored the truth behind the research study conducted on African American males in the State of Alabama in the year 1932 to 1972. The study conducted was about treatment of syphilis in males who contacted the disease and not that these males were infected with the disease in order to study its effects on the males. It was pointed out that males living in this county were already infected with syphilis but did not have access to medical treatment. At this time in history, there was not medication to treat syphilis. The manifestation and the spread of symptoms prompted Public health officials to study the disease. The study took place at a predominantly Black hospital with the African Americans as part of the research team. The
As we discussed in class, every business is faced with these issues and they are important to managers making strategic decisions. One of the first things learned about business is that if there is no demand for a good or service, the firm that provides it will not continue to exist. Over time the hotel industry has continued to change with market conditions and make itself attractive to business
Nations Hotel Corporation is one of the reputed USA based hotel company, with an international presence in 15 countries worldwide. Hospitality industries are quiet competitive in nature and today’s success rule of hospitality includes knowledge, customer satisfaction and operational efficiency which provides pleasure of stay and departure to their guests. Any addition or subtraction in these components can increase or decrease the rating of any organization. Nations Hotel with 98% brand awareness and 72% as customer satisfaction ratio were still far from the race of preferred choice amongst the customers. Hence there, arose a need to
The comparison of performance is possible for the bed and breakfast hotel to consider the implementation of smooth changes. The maintenance of the specific database is expected to provide the clear view of the accomplished aspects. The important influence of any sort of changes is on the organisational staff. For evaluating this aspect, it is recommended for the organisation under consideration is considering the importance of possible changes. In case the organisations are growing quicker as compared to the expected company structure, the change is required to be planned for easing the tasks regarding the employees. In the opposite case, the organisation should consider the expected growth with the reduction in employees. All such aspects are required to have a specific back up plan in case of the emergency. The plan of projected
In order to engage the employees the Portman must be dedicated to a performance management system. This cannot be the “system of the month” that simply creates hype for a time and then fades away, as they experienced with the 5-Star system. The hotel must set goals, monitor and evaluate these goals, provide feedback and create a reward and recognition program. (Krasner, 244). With the introduction of the 5-Star Program, the Portman relied on the PV’s to participate in the problem solving for the hotel. The Portman should again rely on the employees with the establishment of a performance management system by using a Management by Objectives system. This type of system would incorporate participation from the employees for decision making, goal setting and objective feedback (Kreitner, 246). This program should begin with the strategic plan of the hotel and then set goals for employees that will align with the hotels organizational objective. These goals should be set using the SMART method (Kreitner, 248). Once the goals are set, management must get commitment from the staff that they believe these goals are attainable and that they believe in why they are pursuing these goals. If the Portman uses staff to set these goals, commitment will be easier to
This individual study was written to bring attention to a group of diseases known as Muscular Dystrophy (MD). In the past, there was little known about these diseases. The basic understanding was people with MD displayed muscle loss, and the disease was most commonly found in males. This group of diseases left scientists bewildered and wondering what MD exactly was. Different cases of MD displayed different characteristics. There were some forms where the face was affected, where the farther away muscles (distal) were affected, and some forms that affected that hip and legs. There was also variation in these diseases. One could have the same type, only being much more severe or mild. As of today, there is still no cure for this
Arthroscopic partial meniscectomy (APM) is one of the most commonly performed orthopedic surgeries for a degenerative meniscus tear in the knee. Damaged fragments of the meniscus are removed in hopes of alleviating pain and symptoms caused by the tear. Unfortunately, there is not enough evidence supporting the efficacy of this procedure. This study was conducted in order to evaluate the true efficacy of the partial meniscectomy surgery in relieving degenerative meniscal symptoms in comparison to a placebo (sham) surgery. In other words, the rationale for doing the study was to see if there is another way to successfully alleviate patients of symptoms caused by meniscal tear damage without the use of surgery.
In Zimbabwe, Harare is an unbeatable destination for hospitality services of all sorts. Hospitality is the harmonious mixture of shelter, food and beverage, the physical environment, the behavior and attitude of people, Pizer (2011). The hospitality services are mostly found in hotels and a hotel is ............. The researcher wants to find out what are the challenges that are faced by the hotels in Harare. The researcher embarks on this study to gain a deeper understanding of the research problem and to hone the research problem solving skills in the area understudy. The researcher carries out this research by desire to understand the challenges that are faced by hotels, and also to determine whether the findings will have the significance in addressing the research problem. Hotels are part of the greatest contributors that contribute towards the Gross Domestic Product (GDP) of Zimbabwe, Deswell (2007). The hotels are responsible for being hospitable because hospitality is essential in attracting visitors to the establishment such as the star rated hotels. The research is worth doing because it provides a fresh insight about what solutions to implement so as to avoid future operational challenges that will continue to affect the operations of hotels in Harare. The study also sought to identify the challenges that affect the hotel operations in Harare with a view to recommend measures that can
The research authors completed a study on the “specific” role of the child life therapist (CLT) in a hospital in Australia, to assess and measure the role of the CLT for the support of patients with initial burn dressing changes vs. a patient without the support of a CLT referred to as “standard care” in their Burn unit (Hyland, D’Cruz, Harvey, Moir, Parkinson, Holland, 2015). The purpose of this study was to measure if the presence of a CLT helped reduce the patient’s level of pain and anxiety in comparison to standard care in a patient’s initial burn dressing change or up to 5 days post injury.
By hotels becoming an important component of tourism product and tourism being the most vibrant tertiary sectors and has a strong hold on the economy. The performance management framework will depend mostly on the services Bollman attempts to provide to tourist without venturing off the hotel premises offering food, alcoholic beverages, sports, lodging, entertainment, and shopping. Each area will require a manager to define, facilitate, and encourage performance by indicating the organizations actual direction as well as the organization desired goals. In improving performance goal setting has a proven track record of success in a variety of settings and cultures. Setting challenging goals clarifies
Question 1: What characteristics of the report you located you to believe that is an example of qualitative research?
The purpose of this investigation was to explore Latino middle school (sixth, seventh, and eighth grades) at-risk students’ perceptions of leadership. There are, however, an array of spurious variables that certainly influence attitudes about leadership. Since this study is a non-experimental design, it is unable to account for many of these variables. The variables to be analyzed include: school district, gender, grade level, grades, ethnicity, and “with whom they live”.
By hotels becoming an important component of tourism product and tourism being the most vibrant tertiary sectors and has a strong hold on the economy. The performance management framework will depend mostly on the services Bollman Hotel chain attempts to provide to tourist without venturing off the hotel premises offering food, alcoholic beverages, sports, lodging, entertainment, and shopping. Each area will require a manager to define, facilitate, and encourage performance by indicating the organizations actual direction as well as the organization-desired goals. In improving performance, goal setting has a proven record of accomplishment of success in a variety of settings and cultures.