Jet Blue Airways: Case Study 1. Draw up a SWOT analysis and describe JetBlue’s Strategy. Strengths * Low cost airline fares and operations * Experienced management * Creating demand in under-served markets * Customer service oriented (i.e. leather seats with more legroom, in-flight entertainment, better refreshments than competition) * Political backing and support * Competitive pay and benefits increasing employee retention Weaknesses * Sustaining low cost fares and operations with a down economy * Unpredictability of the market * Political backing and support * Does not run service to all major airports Opportunities * Increased destinations (inside and outside the U.S.) * …show more content…
This results in happy employees that support the company values which, in my opinion, directly relates to the key successes of JetBlue. Benefits Customized employee pay and benefit packages the meet or exceed the industry standards. These packages were modeled based on what was more important to the employee and their needs. Medical benefits started on the employees first day which eliminated the “probation” period. Technology Each pilot was provided with a laptop which had all the required flight and operations manuals, software to do the load and flight planning, and communications software loaded on. This did two things: first it minimized the amount of employees JetBlue would need to complete these tasks, and second, it made these tasks easier for the pilots to complete which allowed them time to work on other important factors of their job. 6. Would JetBlue be an attractive career option for a pilot? I believe JetBlue would be an attractive career option for a pilot. The technology in which each pilot is provided with a laptop loaded with the required flight and operations manuals, software to do the load and flight planning, and communications software has simplified their job and created a safer environment. This technology has freed up the pilot's time which allows them to work on other important factors of their job. In addition to the technology, the employee culture and
JetBlue Airways, the latest entrant in the airlines industry has gone through the initial stages (entrepreneurial and collectivity) of the organizational life cycle rapidly under the successful leadership of David Neelman. JetBlue Airways is currently in the formalization stage of the life cycle where in it needs to create procedures and control systems to effectively manage its growth. Also as it proceeds to grow further to reach the elaboration stage, JetBlue needs to continue to align itself with the environment in order to maintain its sustained growth.
If chosen for the ALT position with the JET Program, I would strive to establish a positive, fun, and upbeat environment that will bring excitement to Japanese students learning English. I took the opportunity to study Japanese during a language class while in High School and I learned so much from the guidance of my Japanese teacher, Mr. Zachary Carr. Mr. Carr’s course inspired me to become a teacher in Japan with his optimistic, calm personality and deep passion for teaching English and Japanese to his students. Mr. Carr also had no Japanese speaking skills while living in Japan, but with his determination and work ethic, he became fluent in the language. While in class, he never gave up on me and my classmates while he was teaching Japanese to us and thanks to him, I have grown a love for the Japanese Language. I will continue this route as an educator and make impacts toward student’s life just like how Mr. Carr impacted my life. I am convinced that my collegiate experiences, interest in Japanese language and culture, and desire to teach make me an ideal candidate.
A major operational cost saving involved entering the major air industry with a new fleet of Airbus aircraft. Although European made, Airbus was chosen due to their fuel efficiency, easier maintenance, and five-year warranty (Gajilan, 2003). Neeleman realized that quick turnaround time was a crucial factor in maximizing profits by simply keeping the new planes in the air longer than the competition. Because JetBlue worked largely out of secondary airports (Midway vs. O’Hare), its flights avoided more
Snowboards had a cash and cash equivalent of 83.8% during year 12 and year 13, but that
With the release of the new budget for year 9 from Competition Bikes, there are a couple of areas that are a concern that warrant being addressed. The first being the prediction of amount of bikes to be sold; Competition Bikes is expecting 3,510 units to be sold after a year 8 that sold only 3,400 units which was a 15% drop in sales from the year prior (which sold approximately 4,000 units) with zero drop in price point which may make it harder for customers to justify purchasing a bike in the current economy. Understandably, year 8 was in the middle of a recession and the economy could rebound for a productive year 9. However, with only an extra $984 being spent on advertisement, the expectations could fall short unless
JetBlue is an American airline company whose headquarter is located in the New York City. They are a low-cost airline who is rapidly growing in the Unites States. According to Wikipedia, “David Neeleman founded the company in February 1999, under the name "NewAir.” Many of their approach come from Southwest Airlines include low prices airfares. However, they differ in the amenities offered to the customers.
JetBlue Airways has been affected by key external factors. The political factor that has affected JetBlue is the resentment towards union formation. Currently, JetBlue is a non-union company. This helps it keep its fixed costs low. Further, there are positive
The JetBlue case gives students the opportunity to apply concepts in cost leadership. At the time of the case, JetBlue has enjoyed a meteoric rise to success in the airline industry by coupling a low-cost strategy while giving customers the sense that they are actually providing better features to their service (e.g. leather seats, satellite TV).
JetBlue has been one of the most successful airlines since it first entered the industry in December of 1999. Founder, David Neeleman, set out to succeed by offering low-cost air travel in hopes of perpetuating his services to as many people as he could across the US. He was very adamant about having a very customer oriented business that catered to the needs of all. In doing so he wanted to emphatically promote his obligation to safety, caring, integrity, passion, while allowing the customers to have fun while traveling. There motto helps portray Neeleman’s belief stating “You Above All”. His primary goals had been to follow Southwest’s objectives of offering low rates to customers, focusing on customer’s needs and comforts while distinguishing itself with their amenities. Neeleman’s other goal was to establish his low-cost leadership strategy by concentrating his airline in a large popular metropolitan area that already is already correlated with high airfare (Peterson, 2004). He then began operating based out of the New York metropolitan area at John F. Kennedy International airport with his secondary locations in Washington D.C., Boston and Los Angeles.
JetBlue Airways Corporation was formed in August 1998 as a low-fare, low-cost but high service passenger airline serving select United States market. JetBlue's operations strategy was designed to achieve a low cost, whilst offering customers a pleasing and differentiated flying experience. JetBlue has had a successful business model and strong financial results during that period, and performed well in comparison to other airline companies in the US during the period between 2000 and 2003. It had been the only other airline apart from Southwest airlines, to have been profitable during the aftermath of the September 11, 2001
JetBlue is known as the airline that promises, and also delivers. JetBlue delivers Air flight of the future, with new jets and the lowest fares available. JetBlue has proved to the world that one can have it all. JetBlue’s Airways started in 2000 with the mission as stated by the founder Neeleman: “to bring humanity back to air travel by offering passengers low fares, friendly service, and high-quality product” (Ford, 2004, p.139). JetBlue has five core values that they operate by on a daily basis, which includes, safety, caring, integrity, passion and fun. JetBlue continues to adapt to the changing environment, and its community by evaluating the risks and
JetBlue was the first U.S. airline to secure cockpits with bulletproof Kevlar doors and security cameras in response to the Sept. 11 hijackings.
JetBlue is related to three types of the management concepts in my personal understand, they are: product and marketing. First of all, in product concepts the company focuses on offer the best to fulfill their customer’s expectation “holds that consumers will favor products that offer the most in quality,
Within case analysis assignment, the JetBlue case is analyzed strategically in this document to set answers for following basic questions:
A basic problem was JetBlue’s communication system. The ice storm had left a large portion of the airline’s pilots and flight attendants far from where they needed to be to operate the planes, and JetBlue lacked the trained staff that was needed to find them and tell them where to go. Another problem was the reservation system; the system was so overwhelmed that customers were unable to get through to human agents to check on a flight.