Case Study Analysis: Job Redesign for Expanded HIM Functions Written Assignment Unit 7 University of the People In partial fulfillment of the requirements for BUS 1101 – Section (Unit 7)– Principles of Management Professor M. Robertson M.Ed. 12/28/2015 Abstract I analized and described how the principles of goal setting were applied to the case study conducted by Elizabeth Layman, PhD., regarding Job Redesign for Expanded HIM Functions and what was the impact and outcome of job enrichment in this case. Case Study Analysis: Job Redesign for Expanded HIM Functions How are the principles of goal setting applied in this case? The case study attempts to identify and provide solutions regarding the need for the redesign of work and job processes in order to adapt to the increased use of electronic health records and changes in the health care delivery system. Elizabeth Lyman set four specific goals, which are: re-engineering, restructuring, work redesign and job redesign. She explains each one of these goals and how they can be implemented in order to be achievable. It’s realistic because the problems that may arise …show more content…
Over the span of 28 months various new roles were described for health information professionals. Approximately 29 new roles were identified which were related to information and electronic record organization. This led to adding more tasks and responsibilities to current health care professionals which if not carefully implemented may result in fragmentation. The addition of all those roles led to a lot of decision making in terms of how to distribute the new workload among departments. Depending on how many roles were added, the importance of how to properly assign them was a huge task in itself. It had to be carefully done without compromising the ability of employees to actually to perform their current job
Implementation of the electronic health records (EHRs) has been a growing trend in the healthcare field from fear of the unknown to the acceptance of the reality of the EHRs and the actually utilizing the system. The struggle to go live with the EHR was a challenge because change is always a difficult implementation. According to Fickenscher & Bakerman, (2011) Change is a process that is individualized base on one's ability to adopt and the interest on the change. Some people may take longer to understand a process while others will grab the skill within a short time. However, some few setbacks slow down the adoption of the EHRs when it was first implemented, Culture, communication and training and time. Despite
The health care sector is impacted by numerous changes and challenges, such as increasing need for health care provision, changing demands from patients or rapidly evolving technologies. In the context of evolving technologies, the developments occur not only in the actual provision of the medical act, but also at the level of the complementary operations, such as health care information management.
The purpose of this paper is to review and summarize the literature on the pros and cons of electronic health record systems. This paper describes the many benefits of electronic health record systems, which include but are not limited to, less paperwork, increased quality of care, financial incentives, and increased efficiency and productivity. Organizational outcomes and societal benefits are also addressed. Despite the tremendous amount of benefits, studies in the literature highlight potential disadvantages of electronic health record systems. These disadvantages include privacy and security concerns, identity theft, data loss, financial issues, and changes in workflow, involving a temporary loss of productivity. Preventative measures that can be taken are addressed as well. Overall, people believe that the benefits of electronic health records can be realized when they are used correctly, and proper measures are taken to reduce any potential drawbacks.
We all know that it can be very hard and difficult to get use to change, mostly when a single person has become accustomed to doing the medical records the old fashion regular way. Nonetheless, there has been new technology keep arriving and it’s making the medical record so much easier with the innovations of today world. So the management must make changes to compose and motivate their employees so that they can be gladly fine of the new technology (Robbins, 2011). Healthcare are starting to use electronic medical records for different services across the health care world, although the change is not
It has only been within the last five years that health information management (HIM) has experienced exponential changes, due to the healthcare reform. The electronic health record (EHR) is connected to health information exchanges and other systems of interoperability. The timely completion of charts, coding and release of information (ROI) has become much more efficient with the electronic record. Traditional HIM functions will just be transformed and will always be an integral part of successful patient care. Professionals must be flexible and willing to adapt and even generate change. As Health Information Technology continues to evolve, so will the roles
Organizational teams must adjust physician practices and reshape either the inpatient, outpatient or emergency care process because of the constant involvement of nurses, pharmacists, physicians and ancillary staff. Since the CPOE system is one of the most complex and challenging features of the healthcare information technology (HIT), it may involve an increase in the time spent by physicians in order to time spent on order to overcome this barrier. This especially applies to the improvement of patient care and satisfaction because of the exceptional performance of care healthcare providers and physicians provide. The implementation of executive leadership within their organization can become very beneficial to Larry and Emma as the organizational leaders. I believe that there are two major responsibilities that the MSMC must acknowledge. These are ensuring that the implementation of a complete functional EMR becomes successful and that theirs a smooth transition when improving the health information technology system, which may include telemedicine, e-health records, and the exchange of patient information. These are the advancements I would implement if I was in Sarah’s position because it would ensure that their organization would be able to sustain quality care. In effect, this would help the accessibility patient data and increase their
This section defined workflow, workflow management, workflow improvement concepts, theories and components. It has introduced software that could be used to support a workflow redesign endeavor. In addition, it has provided a basis for how an organization could begin to formulate and execute a plan to change the way work is done. This redesign, in turn, would allow for the use of information technology to enable the process of improved patient care and organizational performance. The remainder of this toolkit will focus on healthcare organizations that have used these tools to transform patient care within their organizations. By conveying their stories, the EHR Adoption Task Force hopes to demonstrate how such a journey can allow for improvement
Containing ninety participants, 36% of the respondents were hospital CIOs and I.T. executives, 19% from integrated delivery systems headquarters, 19% from group practices, and 27% from other facilities. Survey results pertained to patient health records, electronic health record (EHR) certification, and other IT issues in healthcare. According to the survey, “81% of respondents said their I.T. budgets will grow, with the most common prediction being growth of 5% to 10%. Implementing electronic health records was the No. 1 software investment priority for the coming year for hospitals, integrated delivery systems and group practices alike.” (CIOs Predict Future Trends, n.d) Interestingly, despite the economy at the time showing signs of a recession, “the vast majority of health care organizations expect their information technology budgets to grow during the next fiscal year, and this growth is driven primarily by a need to improve access to information for clinicians, the survey shows.” (CIOs Predict Future Trends, n.d) This improved access to information can be applied to patients as well, as the push towards cloud storage and record/test results access alleviates the need to wait, call, and require record searches from the physician’s staff. On the subject of streamlining access to the implementation to patient EHRs, 19% of
Over the past few years the healthcare field has seen many changes in tools and technologies. These new tools have impacted the performance of organizations, and advancements in managerial controls. One of the major changes came after the passing of the Health Information Technology for Economic and Clinical Health (HITECH) Act by Congress. HITECH caused a shift in the way healthcare keeps track of patient’s personal health information (PHI) by increasing incentives for providers to implement electronic health records (EHR). The EHR system is then managed by upper leadership teams such as: Director of Quality Improvement and Risk Management (DQI), Chief Operations Officer (COO),
With the rapid growth in technology, many healthcare organizations have embraced the use of healthcare information technologies. As such, the information technology department has various staffs that perform fundamental roles in the information technology-related activities. It ranges from activities of customizing a software to implementing and maintaining a network to ensure effective system backups. In addition, these healthcare information technologies bring about other
According to Menachemi and Collum(2011) the implementation of the electronic health record is a necessary but not sufficient part in the transformation of the health care system. The system will be important in a way that they have clinical, organizational and societal outcomes that can be positive or negative depending on the effect of the system on the organization whether short term or long term.
Health Care Information Management is something that is becoming extremely popular. Health Care Information Management Systems are computer systems that keep patient files, protect the security of the patient’s information, and keep everything more organized than what can be accomplished by individual people. Employment in this field is expected to grow faster than it has been. Jobs for this field include: Director HIM, Supervisor HIM Data Analyst, Auditor, Private Officer,
The variation in information needs across any healthcare provider organization forces healthcare information technologies (HIT) platforms, systems, processes and procedures to align its design to support the unique information needs of each department and role. The greater this alignment of HIT systems and technologies to specific administrator, doctor, nurse and lab technician roles, the higher the level of overall systems performance and results attained (Agrawal, Grandison, Johnson, Kiernan, 2007). Just as an enterprise has strategic information needs that help to define the future direction of the business, healthcare provider organizations also have a comparable set of strategic information needs. The administrative roles in healthcare providers need to have a consolidated view of the organization from a cost, quality management, service level, patient recovery rate, patient satisfaction and profitability standpoint as well (Middleton, 2005). All of these factors are often gathered together in a dashboard that administrators often rely on to manage the core areas of their healthcare business (Leung, 2012). Administrator's information needs are also longer term in nature and more oriented towards the development of strategic initiatives that will last several years, requiring
Health care organizations that choose to convert to an electronic medical record system (EMR) have several advantages; most important it increases patient safety, efficiency, cost-effectiveness and security. Accepting such a transition also presents with its share of challenges like preparing for the required significant time obligation and resources that will make the transition a successful one. Leadership and management must create an atmosphere that will get the buy-in of all stakeholders. Providing information about the process and what methods will be best to make the conversion to an EMR system is an important aspect of the implementation
In the Human Performance it states that, “Existing job design models have been criticized for being able to explain affective outcomes more consistently than they do those of task motivation and performance.” (Burr and Cordy, 2001, pp. 27.) Business dictionary defines Job Design as, “Work arrangement (or rearrangement) aimed at reducing or overcoming job dissatisfaction and employee alienation arising from repetitive and mechanistic tasks. Through job design, organizations try to raise productivity levels by offering non-monetary rewards such as greater satisfaction from a sense of personal achievement in meeting the increased challenge and responsibility of one's work. Job enlargement, job enrichment, job rotation, and job simplification are the various techniques used in a job design exercise. In my current work position as an assistant to an elementary school district strategist, I can account for many aspects leading to me being promoted to this position from an assistant teacher through the characteristics of job design. In Organizational Behavior and Management, it states that, “job design specifies three characteristics of jobs: range, depth, and relationship.” (Ivancevich, Konopaske, Matteson, pp. 147) The number of duties a jobholder or employees has is defining job range. For example, one of my jobs as an assistant teacher was to make copies for a week of work for the entire first grade class, a week ahead of