Leading During Crisis Summary

This paper on Leadership will compare the primary differences and characteristics between the tactical leader and the organizational leader. I will provide you with the basics for development, characteristics, and the fundamentals that help guide and influence each leader’s style and how they influence Soldiers to follow them. Leaders at all levels demonstrate their values, knowledge, skills, and abilities in many different means and methods in

Thus, in emergency management, to enhance the agency’s vision, changes may arise from policies and procedures, technology advancement, and equipment, shift in priorities, increase on mitigation and prevention measures, and methodologies among many others. This therefore demands that leadership in the emergency management must possess the ability to lead changes as requires since emergency management itself has to do with prepared for and responding to disasters or crisis that take place often with little to no warnings with the expectation to respond with adequate preparation. Hence, the emergency management employees and the leadership who want to be successful in dealing with disasters must learn to respond swiftly and effectively to changes; “an effective leader is able to motivate and inspire others to embrace change” (FEMA, 2005, p.

Educating counselors on the common crisis issues is important due to helping our counselor recognize the emotional and physical behaviors so they can administer the proper resources for the victim. Indeed, there are going to be situation where the counselor wants to tell the client to leave the relationship when the client does not want too, but it is the important to influence the counselors to work on empowering the client to handle their issues and research the provided resources.

It has been said time and time again that “everyone is either going into, coming out of, or in the midst of a crisis.” There are certain crises that can be expected, while there are those that come as a surprise. Times of crisis demand that one step up to lead. Those who desire to be ready to step up to the plate during such a time will benefit by being prepared for crises, as well as maximizing any and all resources available to them (Echols, 132). What can leaders do to be better prepared to face a crisis when it comes, and they will come?

Now that I have completed the Crisis Prevention course, I have learned important aspects to consider when dealing with crisis situations. In general, I’ve learned different strategies in dealing with negative behaviours as well as being aware of my own personal issues and reactions to others. Also, the course has helped me understand my strengths and weaknesses in preventing a crisis.

John a 42-year-old Caucasian male and is Gunnery Sargent in the United States Marine Corps. He has served for 18 years as a Motor Transport Maintenance Chief and has deployed five times. He and his family, Mary, Dean, and Sam sought treatment about one year ago after John’s company commander mandated he attend counseling following a period of excessive drinking, poor work performance, erratic behavior, and John having to be physically removed from on post housing by the Military Police following an altercation with his son Dean in the front yard.

During my previous four weeks of class, I have had the opportunity to experience the crisis management process throughout four simulations which explored different contexts and situations of an unfolding crisis. At its core, crisis management takes on the form of a four-step process: prevention, preparation, response, and recovery. A process, which in its entirety, relies upon notions of command, control, communication, and intelligence (t’Hart 37). In particular, simulations in intelligence analysis, crisis leadership, and crisis communication each focused and delved into a specific role of the crisis management process and required an appropriate application of leadership, communication, and analytic skill.

First, I have not been in many crisis situations, but there have been a few. In crisis situations I tend to be very vocal and bossy. I want everyone to stop and listen to me and get to right place in a fast manner. I have not been one to panic and start yelling and running like a mad man, but I have felt my heart pound rather rapidly. In the few situations I was in I just felt like a mother hen tying to all her babies inside before the storm. After the situation was over and everyone was safe I have been told I handled everything well and in calm manner. I felt good knowing I did what I was trained to do and did not panic under pressure.

Crisis management, by definition, is the management of a situational occurrence that involves specific roles, processes and responsibilities that will efficiently handle the situation. Crisis management responses involve a variety of areas notably; crisis assessment, crisis prevention, crisis handling and termination. Proper understanding of the processes will result to efficient mitigation of crises. It is important to note that any organization or society has to be prepared for crises and respond rapidly in the event of one (Booth 56).

"Crisis management is the management of operations during the actual crisis (in the midst of the event) and the management of the business before, during, and after the crisis. Most crises require management from the outside-in and the inside-out by the management team" (Nykiel, 2005). A crisis whether internal and or external can occur at any moment in a hospitality industry. For example "internal crisis in the hospitality industry include a breakout of a food borne illness in a restaurant, infestation of rodents in a hotel and an outbreak of the flu on a cruise line" (L. Pullium, personal communication, September 11, 2008). Some examples of external crisis are "terrorism, environmental disasters such as

According to Lillibridge and Klukken (1978), crisis is an event or situation that cause " 地n upset in equilibrium at the failure of one's traditional problem-solving approach which results in disorganization, hopelessness, sadness, confusion, and panic" (62). In the face of crisis, there is an urgent need to swing to action and communication is the only vehicle that can convey this message to everyone concerned. When crisis occur, communication challenges becomes worsened because the

The four stages of highly effective crisis management: How to manage the media in the digital age

This report outlines the current crisis situation and provides a range of crisis communication strategies and methodologies that are suggested for use immediately.

“An organizational crisis is a low-probability, high-impact event that threatens the viability of the organization and is characterized by ambiguity of cause, effect and means of resolution, as well as a belief that decisions must be made swiftly.” – Boin, A. (Ed.) (2008) “Crisis Management”, Vol 2, Sage

Throughout the United States students in public schools have experienced many crises. Students have witnessed or experienced many different types of crisis which can include: violence, death, accidents, family issues, natural disasters and terrorism. Statistics from the National Center for Educational Statistics (2008) show that in the 2003-04 school year there were 19 homicides and 3 suicides that occurred at school. Outside of school in the 2003-04 school year there were 1,437 homicides and 1,285 suicides of youth ages 5 to 18. According to the Fatality Analysis Reporting System Encyclopedia (2008) in the year 2007, there were