Leadership : Michael Maintains A Professional Attitude When Facing Obstacles And Distractions

Police officers had become early adopters of computer database technology. It was during the late 1960’s The National Crime Information Center (NCIC) was established In the United States. At this point police records were successively computerized and became available to the various police agencies all over the country. The NCIC’s database allows local police departments to take suspects in for questioning who may avoid being arrested if they did not get apprehended. The database has a catalog of millions of criminals fingerprints, it also contains sex offenders registry , mug shots, and it can be searched for meticulous information on vehicles that have been stolen, and also gives information on warrants for firearms violations; it can even

Police databases and offense reports have been improved by technology and have enhanced law enforcement organizations’ ability to function. One type of police database is a fingerprint databases that

Customer Service takes an important stand in any business and it is essentially what my role revolves around. The first thing I do every morning is to turn on my computer and log into ‘Agent’ (the software we use to keep track of the time me and my colleagues spend on call and the type of enquiry it is), this way I can ensure that no Customer Advice calls will be lost as I will be readily available to answer any calls that come through.

Responsible for cost of delivery and customer satisfaction for local and remote customer support. Strong financial and business acumen.

Customer service is the provision of service to customers before, during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. Good customer service is

As time progressed, a broad utility evolved for UCR data, and law enforcement expanded its capabilities to supply crime information. As of the late 1970s, the law enforcement community wanted a more thorough evaluative study of UCR and made a recommendation to expanded and enhance the UCR Program to meet law enforcement needs into the 21st century. Following the study "Blueprint for the Future of the Uniform Crime Reporting Program" was developed and new guidelines for Uniform Crime Reports were formulated. The National Incident-Based Reporting System (NIBRS) was implemented to meet these

His communication, interpersonal and service skills are poor, but as long as everyone leaves him alone to do his job he is happy. He considers that his role is simply to ensure that the databases and other technical applications in his section operate efficiently, in spite of the fact that others in the organisation do not know how to use the systems properly. As far as he is concerned, customer service is not his responsibility at all. There are people in the organisation who are employed to provide face-to-face service because they are good at it.

I always listen attentively and ensure I am giving out the correct advice by checking procedures. I always aim to achieve customer satisfaction.

“The National Incident-Based Reporting System (NIBRS) represents a redesign of the FBI’s summary crime reporting system, the Uniform Crime Reporting (UCR) program.”(Levitt, 1998). It is an incident-based reporting system in which agencies collect qualitative and quantitative data on each single crime that is committed and arrest that is made. Data that is reported to the NIBRS can come from various sources such as local, state, and federal automated records systems. It was established in late 1970s due to a large part of law enforcement agencies continuing to express growing dissatisfaction with the narrow scope of information detailed in the UCR.

She will continue to gain the respect of others through her own actions and with effective communication. Prior to bringing an issue to the attention of management, Claudia will identify the issue and provide a possible resolution. Claudia will share relevant information with her unit in a timely manner in order for the unit to meet the objectives that have been set. She will ensure that all detailed procedures are submitted with all necessary information within the required

National Incident Based Reporting System (NIBRS) was originally designed as a summary system to collect only the most serious offense within an incident; the FBI UCR Program began using the NIBRS in 1989 to capture up to ten crime occurrences within an incident (https://www.fbi.gov/about-us/cjis/ucr/nibrs/nibrs-user-manual, 6). Through the NIBRS, LEAs report data on each offense and arrest within 23 offense categories made up of 49 specific crimes called Group A offenses the law enforcement collects administrative, offense, property, victim, offender, and arrestee information and an additional 10 Group B offense categories (https://www.fbi.gov/about-us/cjis/ucr/nibrs/nibrs-user-manual, 6). By design, LEAs generate NIBRS data as a by-product of their respective records management systems (RMS) (https://www.fbi.gov/about-us/cjis/ucr/nibrs/nibrs-user-manual, 6). Therefore, an LEA builds its system to suit its own individual needs, including all of the information required for administration and operation; then forwards only the data required by the NIBRS to participate in the FBI UCR Program (https://www.fbi.gov/about-us/cjis/ucr/nibrs/nibrs-user-manual, 6). As more agencies report via the NIBRS, the data collected will provide a clearer assessment of the nation’s crime experience (https://www.fbi.gov/about-us/cjis/ucr/nibrs/nibrs-user-manual, 6).

Brian, you are thorough in the workloads that you process and you do not hesitate to ask questions. You hold yourself accountable for the quality of work you process. You meet the accuracy expectations of the job. You approach your leads with respect and ask appropriate relevant questions. You are commitment to the quality of your work and always willing to assist your co-workers. Brian, you are customer focused and always eager to learn new workloads and passionate about what you do.

Let’s start with the importance of personalized customer service. The goal is to create a personal touch with the customers. Starting with the simplest way of giving the customer a personal touch may be to greet the customer by his name. Furthermore, a more complex method would be for our staff to call the customer in the morning and encourage them to get to

ET1 Beach is a solid technician and a sterling example of dedication and determination. His high personal standard and work ethic means he is the first to tackle any assignment or task. Though a valuable character trait, this sometimes makes it hard for him as a leader to delegate responsibility down to his ET2’s, personally taking on too many tasks and overloading an already full schedule. His high standard can also make it difficult for him to trust his subordinates to perform tasks to his expectations and makes it hard for him to realistically assess the performance of those under him. He needs to continue working on identifying the best in his members when evaluating them, as well as in improving his writing skills when capturing their

This is an introduction to the Situational Leadership Model by Hersey & Blanchard (1964), introduced in Chapter 5 of the textbook “Leadership: Theory and Practice” by Peter Northouse, a model that suggests that leadership should adapt to the development and commitment level of the employee (Northouse, 2016). The model suggests that at a lower level of employee development, i.e. competence & commitment, leaders should engage in a directing style of leadership, and at the other end employees with a high level of competence and commitment can be led with minimal directive and support (Northouse, 2016). The following is