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Malcolm Baldrige Frameworks

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Executive Summary

The purpose of this paper is to demonstrate how applying the Malcolm Baldrige framework redefines, expands, and improves an organization as a whole (Shook). Throughout this paper we will discuss the Malcolm Baldrige Award and its framework, also in regards to its 2014 recipient Hill Country Memorial Hospital.
The Malcolm Baldrige Quality Award

The Malcolm Baldrige Quality Award is a national award given to the company that fits within its unique and complex framework (Malcolm). It provides fellow businesses with benchmarking and developmental tools (Malcolm). Since its establishment in 1987 some of our country's most prestigious companies have applied in hope of receiving this distinguished award (Malcolm). It provides recognition to any and all business in pursuit of a more quality focused business (Malcolm).
Hill Country Memorial Hospital

Hill …show more content…

Curt Reimann, the first director of the Malcolm Baldrige National Quality Program, and his staff at the National Institute of Standards and Technology (NIST) developed the comprehensive framework, including an evaluation scheme, and advanced proposals for what is now the Baldrige Award (Baldrige). In its first three years, the Baldrige Award was jointly administered by APQC and the American Society for Quality, which continues to assist in administering the award program today (Baldrige).
The Malcolm Baldrige National Quality Award recognizes U.S. organizations in the four various sectors including business, health care, education, and nonprofit for performance excellence (Baldrige). The Baldrige Award is the only formal recognition of the performance excellence of both public and private U.S. organizations given by the President of the United States (Baldrige). Up to 18 awards may be given annually across six categories such as manufacturing, service, small business, education, health care, and nonprofit. And, as of 2014, 105 awards have been presented to 99 organizations

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