Contents Introduction: 2 Discuss the range of decisions taken by managers at different levels of management at Viettin 3 Examine the information and knowledge needed to ensure that the above decisions are effective 6 Assess internal and external sources of information and understand that managers need to collect 7 Justify recommendations for improvements in information and knowledge management and decision-making in the given organization 9 Identify possible stakeholders (both internal and external) for decision making process of CTG 10 Make contact with stakeholders and collect required information by designing a survey related to the awareness and interests on Viettin products and services. Analyse your findings and prepare …show more content…
3. Changing and creating the whole thing is one of the important part of top management characteristic, because of every decision from the lead shareholders could change the whole scenario of the corporation, and create the new environment for all elements which are involved to Viettin business.
From the scenarios, I’m going to show you some decisions which are made by the top management and how it’s changed the whole corporations’ pictures.
In 2008, the top management has changed the logos and brand name, in the financial market, changing logo and brand name is a very deal, it created the whole new look of CTG and affect lots to the long-term business of Viettin Bank. This present for the effectiveness in long-term from the top management which I’ve mentioned before.
Viettin Bank also sold the share to 10% to IFC and other 15% to the Bank of Nova Scotia, from the top management, this contract is represented for the long-term strategy with the potential partners in over the world. This example is showed the characteristic of dealing with the future of corporation from the top management.
Improving the project of technology in whole side of the corporation, this is changed the whole corporation. With the
Q.1 – Briefly describe the dilemma presented in this case study. Who are the key players and what are some of the antecedents that have led to the present problem? Ans. When the best manager, takes certain actions which go against the core values of the company, it becomes really difficult for the management to make a fair judgement. They are stuck in a dilemma of what would be a better judgement. As a leader, it is very important to be fair and impartial to your team members. And so is the dilemma presented in the case, Bob’s Meltdown, Nicholas G. Carr. The key players in this case are1. Annette Innella 2. Robert Dunn 3. Jay Nguyen Annette Innella is the Vice President, Knowledge Management at Concord Machines. She was recently hired by
Change is a basic part of life. Leaders, whether it be the CEO of the company or you, must anticipate forces that will cause changes, identify opportunities that will require changes, react to unforeseen events that make changes imperative, and work with others to overcome the predictable reactions to change, which almost always include some amount of resistance, often to a significant degree.
Effective communication is important for any relationship and is a key area for developing relationships with others. It enables us to get a better understanding and to connect with the people around us, and allow us to build respect and trust, resolve differences and solve problems. It is also the ideal environment where our ideas and sharing our care and affection can flourish.
The growth of the bank’s revenue for its shareholders, is also as a result of the respect the bank has on delivering quality services, respecting the views of everyone involved in their business, having a leadership system that is easily approachable, being
A: MHS will teach communication strategies. MHS and member will role play effective communication. MHS will teach member to express feeling verbally. MHS will instruct member to speak in a clear and concise manner so others fully understand her. MHS will ask questions.
In the end, managerment has the final say in the decision making prorcess and must realize that decisions start at the top and affect people througout the business with or without repurcussions. Management may not feel connected with their employees to sense their disatisfaction, but it is their responsibility to gauge the company’s attitude and performance internally which has external affects. Management is critical to the decision making process because without them gender equality will not be possible via changes in management style or decisios. All in all, management have a stake in the quality of business operations with regards to ensuring the company is meeting the demands of as many shareholders as
QP provided William with a CBT activity geared towards improving communication with parents. QP explained to William that the activity will teach skills on how to improve communication and have more effective dialog with parents, peers and authority figures. QP asked William to list some ways he communicate with his parents. QP asked William to explain how he communicate with his parents when he angry, depress or frustrated. QP discussed with William, how he can improve his communication with his parents. QP asked will to list some communicate that will not help with getting him what he want. QP asked William, what are some things he would like to talk to his parents about but feel he can't, Why do he think he can or cannot talk to them about
What plan do you suggest for handling communication problems involved in the given scenario? Why?
Each individual case that necessitates the use of an augmentative and alternative communication (AAC) device is a unique opportunity to provide an individual with a method to express him- or herself. The individual has the opportunity to interact with others through a more effective or functional manner and provides a way to build community and form social closeness. According to ASHA (n.d.), AAC “includes all forms of communication (other than oral speech) that are used to express thoughts, needs, wants, and ideas.” This shows that the individual’s desire should be met by providing him or her with a functional form of communication that can assist in meeting his or her particular goals or desires.
The company change success because people at top a willing to plan for change and want to build a communication platform with staff. To innovation staff sharing the information, development of competencies, commit to goals and to support other staff. (Gilley 2005). The leadership approach usede in organization, focusing on different leadership roles performed
Organizational Communication is probably the most important type of interpersonal communication a person has to perform in his or her adult life. Communicating with others in the work environment is a process that can not be looked at as a small one, but as a very complex and of utmost significance to a person's life as a whole. We all know communication is a key factor in everyone's life, and communicating in the work place is just a larger key for cultural expectance and normalcy. Everyone communicates with each other in all different aspects of society. When you are younger, school is the main agency for social communication and in later life it is the job you occupy. It is socially stated and seen as a
The motivation behind this report is to present the different data security vulnerabilities and malwares which posture potential risk to the protection of customer and association and what are the rules to be taken after with the goal that we can decrease the danger of getting assaulted from such malwares.
Leaders are more innovative, transformational in nature as a result of which the business structure, nature of business operations, products or service offerings vary. Structural changes in businesses, core values pertaining to businesses and degree of motivation of the employee base affected by leadership’s decision making processes. Managers are merely are a facilitator of risk management functions whereas the degree of motivation, business growth prospects or diversification of business operations are undertaken by the leaders. It can be inferred that leaders are more likely to be message creators by undertaking vast changes. On the other hand, managers mainly undertake maintenance of the changes made by the leaders and ensure that the decisions undertaken by the leaders are adequate, prudently and proficiently implemented within the organization. Thus, leaders are more of a visionary, providing substantial changes and creating followers within the organization whereas the managers implement such changes and ensure that the organization is operating effectively. Finally, based upon the crucial analysis conducted above in terms of leadership roles and managerial roles, it can be concluded that the leadership processes are far broader
The focus of my term paper is the decision making process used by today's top-level managers. Top-level managers, such as Chief Executive Officers (CEOs), Chief Operations Officers (COOs), and Chief Financial Officers (CFOs), must make critical decisions on a daily basis. Their choices and the resulting outcomes affect the company, the employees, and the stakeholders. Due to the high importance of their decisions, the process they use to reach them merits a close examination.
The management team expected the performance index to be high this period. And as expected, the goal was reached with an asset administration of 20.9%. Because of the goal set the decisions taken allowed the bank to increase its asset