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Marketing Strategy Of Etihad

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Executive summary

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1. Introduction 4
2. [… Section heading…] 4
2.1 [… Sub-heading…] 4
2.2 [… Sub-heading…] 4
3. [… Heading ….] 4
3.1 […. Sub-heading…] 4
3.2 [… Sub-heading…] 4
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Conclusion (or Conclusion and Recommendations) 4
Reference list 4
Appendix 1 – [… Title of Appendix 1…] 4
Appendix 2 – [… Title of Appendix 2 …] 4

1. Introduction
Benefiting by many facts the global airline industry has been growing rapidly in the last decade. According to the international Air transport Association (IATA), The airline industry had another …show more content…

These competitors are sharing with Etihad almost the same market segment, and the winner here who can offer customer a better value. Etihad marketing plan was based on giving consumers a leverage traveling experience at affordable price. According to Etihad CCO, Peter Baumgarter, Etihad marketing strategy was built on 4 principles “To avoid undifferentiated superiority, to be inspirational to individual, behave like a luxury brand but don’t lose sight of the entire and introduce Abu Dhabi to the world” (University of Abu Dhabi, 2013 ). From this perspective, Etihad had decided its target market; travelers who are looking for luxuries traveling experience and don’t mind to pay a little extra money. Attracting this segment was not very hard for Etihad by giving economy class traveler a similar experience to what Business class traveler might experience on other traditional airlines. Highly sophisticated entertainment system, full set menu, and extra wide seat are how Etihad differentiated its economy class from other airlines. But Etihad’s marketer didn’t stop there; the plan is to target all segments by going an extra mile for everyone. First class traveler can enjoy a totally isolated apartment on board of Etihad new aircrafts. Etihad recently introduced The Residence which the company describe it as “A truly unique and bespoke travel experience, delivered with complete discretion …show more content…

The target was to introduce Etihad travelling experience and unique facilities. Along with the pricing strategy, Etihad lunched a very generous flyer rewarding program which gives double the miles a client can accumulate with any other program. Etihad came in a partnership with Abu Dhabi Islamic bank, one of the biggest banks in UAE, and other two banks to introduce Etihad Guest credit card. Etihad Guest credit card gives eligible clients an introductory 35000 points which worth a flying ticket from Abu Dhabi to any of Middle East Etihad’s destinations. After the year 2013 Etihad changed it is pricing strategy from discounted prices to price segmentation. As mentioned earlier Etihad’s clients has the freedom to choose among three pricing schemes. The new pricing strategy made it possible for Etihad to compete with low-cost airlines and big airlines equally. Fixed schedule clients can enjoy Etihad flying experience paying the same airfare as any low-cost or traditional airlines. While customer who were not sure of their schedule, can enjoy the flexibility of changing their itinerary with low or no fees at all based on the fare they chose. No matter what category customers chose, the return value is still high. Etihad had and still differentiating its aircrafts facilities to give its clients the ultimate travelling

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