3. Marketing
SWOT and critical success factors
Our strength is in our service. We believe we provide a superior service compared to our competitors. We are confident this will be a major factor in our success.
Our marketing weakness is in our name, The Perfect Shave, which implies we only cater to men. And in fact we do focus exclusively on the male demographic. This may unintentionally alienate women and children from visiting our shop. It will be critical that we make it clear that women, children, and families are also welcome. We don’t want to dissuade potential customers by being too focused on men.
The growth of the internet and e-commerce affords us an opportunity to sell our products and promote our shop on a national, and eventually global level. However, it is important that we take things slow and not grow too big too soon. A key to success is ensuring that we only move onto the next step when it becomes financially feasible to do so.
Market research
As our target market is primarily men, we have focused our market research on this demographic. We do this mainly through informal surveys so as to be as least intrusive as possible. We instruct our employees to ask our customers questions, such as how satisfied were they with our service? Would they recommend us to a friend? And what areas could we do better?
To better understand out target market even better, we also have a suggestion box so our customers can anonymously send us comments, suggestions, or
The Internet over the past few years has seen a huge increase in online businesses and consumers. Electronic-commerce is expected to generate $36 billion in revenue during 1999, up 140% from last year alone.[1] With such a huge amount of money to be made on the Internet it is becoming very appealing for small businesses and start-up companies to try and make their niche in e-commerce. The Internet is drastically affecting the way companies and people conduct business now. E-commerce encourages growth in existing as well as new businesses because of lower overhead costs, the huge consumer base and the freedom of information flow. However the online revolution has created a large
Suddenly at random though not at random, because we all know ads target certain demographics at key times and in key places across multiple platforms, there it is, the most hilarious, most irreverently shocking ad for a mens razors you’ve ever seen. Try as may, you just can’t bring yourself to skip it. That’s Dollar Shave Club for you. The next thing you know you’re in the office and you must tell someone about what you’ve just seen. I think on a personal level this is indeed the most groundbreaking ad campaign I’ve ever come across. I have never experienced an advertisement with this kind of influence, apart from Apple’s iPhone 7 dual camera ads that had the power to incite so much word of mouth communication about the
Before deciding on whether or not to engage in e-Commerce, a business must look at several factors in order to determine if they are ready and able to do everything needed in order to make it successful. Companies should initially perform a SWOT analysis in order to determine if selling products online would be beneficial to the overall company. They also need to make sure they understand they will be dealing with customers all over the world and are willing to take on the work involved to know all of the legalities involved. Taking a business online opens up a world of opportunities but also presents new challenges and difficulties. A company has to be able to spend the time and money in order to do the necessary research so
Online commerce was introduced to consumers in the mid-1990’s, and in the years since, it has grown exponentially. It started out virtually nonexistent and has become a multi-billion dollar industry. Nearly every retail sector has entered online commerce; clothing, electronics, home, health and grooming items, even food and groceries are starting to gain traction online. Online commerce sites rival traditional brick and mortar stores such as Walmart and Target, as well as other big-box stores. As online retailers such as Amazon continue to expand, many brick and mortar stores have been making their way online, indicative of an increasing movement towards online commerce. With more than 80% of the online population having made an online
Quick to react to market trends due to its supply chain design, operation & delivery
Our growth opportunity will also need to target men. In 2011, purchases from the men’s department accounted for 15% of total sales and in 2012, 16%. This is in comparison to purchases from the women’s department accounted for 66% in 2011 and 65% in 2012. The target audience will definitely need to be for men as they are the market with the most growth potential at the moment.
As we look at our SWOT analysis to follow, we are in a sustainable overall position, we have strengths to balance our weaknesses, and particularly our knowledge of where we are heading for and what our customers need. We also have some attractive opportunities. However, we have a weakness in competiting against price-oriented competition from both local and international brand names.
"Way cool" Web sites and measures of "hits" and "eyeballs" are clearly driving revenue in the dot-com world. To date, these metrics have provided the basis for the extraordinary market valuation of the new generation of Web retailers. In the near term, most "e-tailers" must focus on surviving the incubator phase of the Internet retail industry by gaining enough market shares to become a sustainable player. "Efficiency and productivity lie in our future," Amazon.com Inc. 's president, Joe Galli, has said.
A steady increase in the popularity of online sales has caused a major push towards e-commerce in the retail industry.
The aim of this paper is to critically evaluate the SWOT analysis as one of popular tools in marketing. SWOT analysis is an analysis method of identifying all external and internal factors for organization strategies (Rauch, 2007). It is considered in this paper that though SWOT analysis has limitations, it can be improved to be more effective as its development. This paper firstly focused on the definition of SWOT analysis. And then it discussed the context of the SWOT analysis including its evolution and its applications. Followed by, the paper introduced two relevant practice cases based on SWOT analysis. Next, the critical evaluation of SWOT analysis was presented with
This study will prove that e-commerce has grown because it adds value to people’s lives. It will show that e-commerce will not disappear but evolve into something even greater than what it is right now.
Dynamics of ecommerce businesses are changing rapidly. More and more physical businesses are switching to internet and trying to cash every opportunity, they come across. Exponential rise in competition among ecommerce businesses call for constant evaluation of the existing strategies and explore new avenues to expand their businesses.
The main target group is female customers – 65 % of all customers. Women, according
revenue in 1998. A company may expect to receive more than 50 percent of all
E- commerce, which is simply the system of transacting business through the use of electronic and digital media as the computer and mobile devices, has become not just a necessary but also an effective means of global economic development. The astronomical growth of interconnectivity through the computer network (I.e., internet) has made e-commerce a veritable tool for quick business relationships to be formed without any form of physical contact. At the click of the mouse, business transactions ranging from banking, shopping and all manner of trading are carried out by millions of internet users on a daily basis.