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Marketing and Godiva

Decent Essays

1. What is/ are the Business Model/s for Godiva.Com? Godiva.Com is using the e-commerce to operate their business. They created a website named Godiva.Com to sell online both to individuals and to businesses. Since the beginning of year 1994, the Godiva.Com story parallels the dynamic and dramatic growth of e-commerce. They are using business-to-consumer (B2C) of businesses serving the end customers with products or services and commerce transactions between businesses such as between a manufacturer and a wholesaler, or between a wholesaler and a retailer. Another than that, Godiva.Com also provides business-to-business (B2B) in their business model. For your information, B2B is a transaction that occurs between two companies, as …show more content…

The possible disadvantage of the Godiva website is that it is too complicated and the choices were too wider. It might confuse those consumer do not know what they actually want. The website should be simple and able the get the message easily for customer.

Besides that, there are only a few different sites available in Godiva website. It comprises Hong Kong, Japan, Europe and China. However, the website should contain more sites other than this. There will be more people from different races and countries are able to view Godiva website through different sites. Therefore, the Godiva can generate more profit from here.

Moreover, You won’t get what you order right away. In other words, those Godiva chocolates won’t be beamed over to your home, you will have to wait for them. Most likely you will pay shipping fees, and often those fees are steep, especially if you want the items delivered quickly. You not only need to shop around to find a good price on a product, but you need to consider the shipping fees when you are trying to decide if you are getting a really great price or not.

5. Two popular competitive strategies in electronic commerce are Personalization and Differentiation. Explain what they are.

a. Explain how Godiva does Personalization through its website, giving as many examples/methods as possible.

• Creative and innovative marketing strategies:

Godiva established a Chocolate Reward Club in order to increase

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