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Mcdonalds Swot Analysis (Student Paper for School)

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McDonalds SWOT Analysis Dick and Mac McDonald opened the first McDonalds restaurant in 1940, in San Bernandino, California. It began as a Bar-B-Que restaurant with drive-in, car-hop style service. Then, in 1948 the restaurant closed for three months, alterations were made, and McDonalds reopened as a self-service drive in featuring a 15₵ hamburger. In 1954, a salesman named Ray Kroc joined forces with the McDonald brothers after they decided to scope out a nationwide franchising agent. Kroc then opened a McDonalds in Des Plaines, Illinois. At the Illinois location, an architect by the name of Stanley Meston designed the first golden arches, and they have been a McDonalds trademark ever since. By 1965 over 700 McDonalds restaurants were …show more content…

One of the organizational weaknesses that McDonalds is plagued by is the high turnover rate of their employees. I believe that one of the reasons that McDonalds has a high turnover rate is because they employ a lot of young people such as high school and college aged students. The reason that this is considered a weakness is because it is a financial burden on the company. Training new employees costs money and the higher the turnover rate, the higher the cost of training for new employees. McDonalds is making an effort to lessen the turnover rate by offering benefits to younger employees, such as college tuition reimbursement programs to encourage students to keep working for them while attending school. I believe that the effort is a good one, however, in my opinion; higher education may be the very reason for the turnover rate. Most students will work a restaurant job while they are in school, but as soon as they are educated, they move on to more suitable jobs. Another weakness of McDonalds is the quality of customer service that they have to offer in most areas. From my 25 years of fast-food experience, most employees at McDonalds are not very friendly. In fact, I would put McDonalds at the bottom of my list if I was naming fast food restaurants by friendliness score. This is a major weakness because it turns customers off

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