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Mr Nayar In The Case Of Hcl

Satisfactory Essays

When operating in an ever-changing world, a company must flow and learn to benefit from the external and internal forces. The modern business environment is unpredictable and usually corporations cannot fully forecast the demand and the outcome of various products or services (Geer-Frazier, 2014). However, in the case of HCL, its paramount strength was Mr. Nayar’s aptitude to foresee the change of the IT service environment and the external changes that were limiting HCL growth and market share.
Although HCL was generating increase revenue on a year to year basis at a 30% increase, when compared to the competitors, HCL was losing market share. Mr. Nayar chalked this up to the competitors offering an end-to-end service (Kreitner & Kinicki, 2013)

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