Nerd Patrol Essay

* Set up training program for all employees on network security policies and any new changes to network security.

Customers want the business to produce quality products at reasonable price. You have different types of customers. There are different types of customers there are loyal ones, young ones, elderly, family or one-time customers.

To truly understand the consumer’s needs one must listen to what the consumer wants and desires, it takes very little effort on the part of Company Q to understand the needs of its consumers. The effort we make can be the difference between a store’s success and a store going bankrupt. Insuring that Company Q's stores standout amongst its competitors in the marketplace will help give Company Q a competitive edge.

competition and provides a commonly requested service. Customers will take notice to the fact that

|Commercial |Providing good quality customer service will make the organisation successful and able to keep their |

To be client-driven and maintain consistency in delivering the quality products and services in the most cost-effective

This paper will discuss the business chosen for the assignment. A mission statement will be developed, setting the business apart from others in the same or similar market. The vision statement will also made, discussing the direction the business wants to take in the future. Other topics such as, principles or values will be discussed. Concluding the paper will analyze the mission and vision statement, and values in guiding the business in a strategic direction. Followed by an evaluation of customers need in giving the competitive advantages.

In order for a business to have a longevity and success, the customer should be its top priority. The customer is the best source of marketing as it pertains to getting the companies name out to the rest of the world. I t is more believable to buy a product that someone you know has purchased versus seeing an ad on TV. BestValue Computers has a grand opportunity to invest in not only more revenue but a larger consumer base. The fact that Mr. Wells pride himself and his company off of integrity and good service will continue to keep his business around for a long time. One way that the BestValue staff can make sure that the customer is satisfied each time they encounter a staff member can be by using customer survey cards. The customer can

Finally, it possesses technology and infrastructure to support excellent service levels and consistent products availability as per customers’ requirements.

When customers seek for a specific product or service, they obviously want the company to be responsible and well organized. A customer wants to be able to trust the company in which the company delivers everything correctly and the way the costumer wants. When all the customer wants and needs are met, the customer will be to determine which company fits best.

This reporter, Destin Mosko, has asked a variety of questions to many different members within the club. Those questions consist of, what grade their in, their shop, when they first joined the club, and why people should join. This also includes what area they are competing in. Those areas consist of Linux, Windows, and Cisco. Linux is command line base operating system with an open source kernel to allow all people to modify base roots of all the operating system functionality. Windows is the diagnoses in the full extent of all the

Customer loyalty is much harder to obtain that customer service satisfaction. The most important first step is to satisfy the customer by meeting their expectations. Customers only give a company one chance and if they aren’t satisfied they will not do business with that company again, as well as tell others of their experience. The next step would be to exceed the customer’s expectations. If a business goes above and beyond to assist the customer they begin to build loyalty. The next step is to truly surprise the customer. In order to dominate the marketplace the company must find a way to make them selves stand out with their product or service, accompanied with phenomenal customer service. Once this has been done customer satisfaction and loyalty will be gained. “Acquiring a new customer can cost four or five times more than keeping a current customer” (Bestmark, 2013). So it’s essential to keep the current customer’s happy and coming back for more.

Leading the industry by providing personal, honest and effective service that results in an advantageous business relationship with our customers, partners and suppliers;

This will help the company to deliver product and services that satisfy customers, hence increasing profitability.

with the service seems to be insufficient for customers to remain loyal. Creating customer loyalty is