NHS England
The second method of redress is going through NHS England which is in place for patients that have tried to resolve the situation with the staff that are involved or using the PALS team, if this cannot be resolved then a formal complaint needs to be made where the NHS England supplies two different addresses which the patient can use to complain to. The first stage is Local resolution where they recommend the patient complains to the provider or the commissioner of the health service within 12 months after the event or when the patient became aware of the event while this time if a patient want support with their complaint then the NHS England provides The patient with an independent complaints advocacy service to assistance with complaining. The patient can complaint directly to the NHS England as they can complain to the provider or the commissioner by online complaint form, telephone, email or letter without going through the GP surgery. If the patient is not happy with the response then they are addressed with the second stage where is contact to the Health Service Ombudsman who would investigate the patients complaint. (England-nhs, 2014)
The first strength of this method is that the NHS England offers an advocacy service. This will ensure that patients that may not be able to speak for themselves still have the same chance at complaining as they can have help. Another strength is that NHS England has more power than a GP surgery and they have the power to
After the serious shortcomings within the Mid-Staffordshire NHS Trust came to light, The Francis Report (Francis, 2013) investigated how the conditions of inexcusable care could prevail within the trust. The Francis Report proposed several extensive changes that could improve the National Health Service (NHS). Garner (2014) informs that these changes include that leaders need to be effective and accountable, staff should be empowered to work in partnership, each trust should aim to improve innovation and quality, whilst putting the patient first. The Department of Health (DH) reflected on the findings and in response to The Francis
described as the worst care that the NHS has seen for many years, and became an issue of public concern when it was
Frontline employee’s are best placed to understand the needs of patients, and have the skills and knowledge to develop innovative services to meet those needs. We need to devolve power in the NHS so that frontline staff has a greater say in how services are delivered and resources are allocated. Each of the health care professionals holds a level of power according to their profession.
One of the strengths of the NHS England is residents receive free fully funded medical care that includes all medical treatment, screenings including antenatal, dental, prescriptions, specialist referrals and optometrists (NHS England, 2016). Furthermore, while being free at point of access, the NHS system is an efficient, effective, care, safe, coordinated and patient centred system that was ranked number two worldwide on equity (NHS England, 2016). Free healthcare supports Ham 's (2010) claim that being free at point of entry is a characteristic of a high performing health care system. The benefits of free healthcare were that everyone was able to get the same medical treatment.
The National health services (NHS) provides a comprehensive healthcare services across the entire nation. It is considered to be UK’s proudest institution, and is envied by many other countries because of its free of cost health delivery to its population. Nevertheless, it is often seen as a ‘political football’ as it affects all of us in some way and hence everyone carry an opinion about it (Cass, 2006). Factors such as government policies, funding, number of service users, taxation etc all make up small parts of this large complex organisation. Therefore, any imbalances within one sector can pose a substantial risk on the overall NHS (Wheeler & Grice, 2000). This essay will discuss whether the NHS aim of reducing the nations need
The NHS and Community Care Act 1990 promotes the right to be cared for in a way that meets their needs and takes account of choices because it provides care that is tailored to the needs of people through an assessment. A detailed care
Its important to understand that Reports are linked to Legislation and then are linked to relevant Policies.
Today’s changes to the NHS have been called the most radical in the whole of the 60 years that it’s been in existence. In today’s NHS charities and private firms are now involved much more widely, in areas such as mental health and end of life care. Although they do have a much smaller role in hospital setting than they used to have. One of the biggest changes is that doctors now have budgets from which they buy healthcare, it could be from NHS trusts or private sectors, the new scheme is called GP
Hello , im Jenna sunderland, I would love to be a part of the National Honor Society. Being considered as a candidate is a huge honor. Being conducted into NHS would be an atonishing achievement for me. This is my first year even being cinsidered in the three years ive been in Moore public Schools. Im filled with great excitement!
My last resort was to offer the GP out of hour’s service but this was also refused by my patient.
The Health and Social Care Act 2012 came into force with crucial principles including new structures and arrangements in health care services to safeguard and strengthen the future of NHS and maintain the modernisation plan. In this Act, many new changes has been made to a number of existing Acts, National Health Services Act (NHS 2006), in order to enable health care system to tackle the existing challenges and also avoid any potential crisis in future. It has also introduced the proper allocation of NHS fund and budget, and improved the integrated care between NHS and social care services to promote patients’ choice in terms of delivering quality care.
The NHS provides many benefits to its residents in the UK. Specific benefits include the cost, care and coverage of the system.
This simple image depicts the direction not only the NHS is heading, but the entire world. This direction is toward a more technologically advanced future, with increased efficiency and reliability throughout. The NHS is one of the largest organisations in the UK and boasts the highest employment rate of people within the IT sector. This leads to the question of what these IT personnel are doing and what technology they are bringing to the NHS to improve productivity. It is evident through campaigns such as the one in the previous image that the NHS is attempting to modernise alongside technology but what technology is truly used isn’t largely public knowledge, this is where this report attempts to bridge the gap, allowing the public greater knowledge to the inner workings of the NHS. This report also allows for the NHS to understand what technologies are working well within the organisation alongside those which aren’t working so well, so they are able to work with this for future improvements.
Lifestyle choices such as smoking, drinking alcohol, poor diet and lack of physical exercise have many diseases associated with them. In 2006-07, patients with these diseases cost the NHS a combined total of £18.4bn (Scarborough et al. 2011). If the NHS limited treatment to these groups of people, it would be able to invest this money into other areas of need. This could lead to improved facilities for people who become ill through no fault of their own.
In line with the majority of other developed countries, the United Kingdom (UK) has offered its citizens a universal health care system that is free at the point of service. Funded primarily by taxation, the system is popular and efficient. However, along with most other health care systems around the world, it faces a series of challenges if it is to maintain viability, in the twenty-first century. These issues include; long waiting times, an aging population, funding challenges and the increasing cost of technology.