Nonverbal Communication Essay

On September 12, 2008, I observed two people; Person A and Person B. The observation took place at Applebee’s, a local restaurant, beginning at 7:21 p.m. and ending observation at 8:06 p.m. I was serving their table for the evening, enabling myself to observe them closely. The restaurant had died down from the dinner rush, leaving them one of three tables in the smoking section, normally filled with eight. Along with the outside light fading, the lighting indoors was dim, making the dining experience feel more quiet and intimate. The background noise was filled with a light roar of other group’s conversations, and a jazz station played quietly from the speakers overhead.

Touch is a type of nonverbal communication, nonverbal communication is ways people communicate in addition to words. The word haptic is used to describe the study of touching. In this week's exercises it asks to describe the rules that govern touching in four different relationships as if a person from a different culture was visiting our culture. The way a person uses touch as an addition to communicating has to be culturally appropriate, because if not it can get people into trouble for misusing it. Gender influences the way the touch rules apply for example say if a grown man outside of a 13 year old girl’s family was talking with her, he most likely won’t use touch as a way to convey his message to her. There are factors discussed in

I decided to go to Panda Express at 5:30 pm for my observations, while there I was able to observe just how much people rely on nonverbal communications to get their point across. Although I witnessed several encounters of unique body language, there were also a few actions that reoccurred several times in several different people. For example, when a customer would approach the counter where employee served the food, the employee would raise her eyebrows and smile at the customer. The employee’s smile, however, did not reach her eyes suggesting that while it is her job to smile and be welcoming to the customer, she most likely did not want to be at work. Additionally, I noticed that when customers approached the counter about 90 percent of them had their arms crossed. The act of crossing ones arms usually means that a person is trying to put a barrier between them and a situation that they either don’t like, or are uncomfortable with. This may mean that the customers were displeased with having to wait in line to get their food, on the other hand it may be that they were simply comfortable folding their arms. Once they reached the front of the line, every customer pointed to the food they wanted along with verbally telling the employee. This made their communication more effective as it helped to overcome the barrier of sound because the restaurant was noisy.

Communication is “the process of relaying information between or among people by the use of words, letters, symbols, or body language” (Cherry & Jacob, 2011, p. 381). Communication is a two- way process; the message conveyed by the sender needs to be heard and understood by the receiver. It is important for “leaders to communicate regularly and consistently with staff” (Shifflet & Moyer, 2010, p. 252). Some

Furthermore how would we be able to transfer all of our knowledge to the next person, better yet, how would we improve our capacity of knowledge as a whole. We

First of all, I did not say anything that was unprofessional or anything that would upset the client. Her frustrations came from the Fee Schedule and Contracted Rates not being loaded and resolved in a timely manner. I explained to her that fees have been loaded in the Date Dictionary but not pulling in Allscripts. Therefore; we are currently working Linda, Brandon and yourself to get this issues resolved as soon as possible.

Read the previous year’s appraisal (if available), and any other records of meetings e.g. 1 2 1 supervision. Identify any action points from these to facilitate discussion of performance or any deadlines that have not been met. Also review any commitments made by management (you or the previous post holder) to ensure these have been met, and to assess outcomes.

Any communication interaction involves two major components in terms of how people are perceived: verbal, or what words are spoken and nonverbal, the cues such as facial expressions, posture, verbal intonations, and other body gestures. Many people believe it is their words that convey the primary messages but it is really their nonverbal cues. The hypothesis for this research paper was: facial expressions directly impact how a person is perceived. A brief literature search confirmed this hypothesis.

Over this summer course I have learned a lot about communication. I learned how significant nonverbal and verbal communication is, along with listening. I never fully understood how big communication is in our daily lives. I now realize that it is a huge aspect of how we continue in our lives. This course has showed me different levels of communication.

In a romantic relationship, it is easy to have miscommunication between a man and a woman. “Most researchers agree that 70% or more of the meaning of any message is communicated through nonverbal channels like eye contact, facial expressions, posture, hand gestures, etc.” (Stinnett, 2015). Verbal and nonverbal messages are like a relationship, they work well together that way the message is sent and delivered appropriately and that there is no miscommunication. Women have their way of expressing themselves to their boyfriend, fiancé, and or husband and vice versa for men. This paper will focus on the varying behavior of gender in expressing the different type of emotions using nonverbal communication in a romantic relationship. Following

What is it about human behavior that intrigue or influence us? I am going to share with you a nonverbal exercise I engaged in to determine how my nonverbal communication could, or possibly have, effected how I am perceived by others. For this self evaluated exercise I carefully choose two people, my sister Laura, who I am very close to and Wally, a colleague who I feel comfortable with. Laura’s observation took place in her home and lasted approximately thirty minutes; Wally on the other hand, took place at work and lasted approximately fifteen minutes.

It is essential for business leaders to have excellent verbal and non-verbal communication skills, as leaders are often a symbol of a company’s integrity and this affects not only how customers perceive the company, but also impacts the thoughts and actions of lower positioned employees. For example, a leader that speaks using improper grammar, or writes correspondence with spelling errors throughout it, could project a negative image that can be harmful to a company. Customers might conclude that the leader is incompetent and they might decide that they do not wish to purchase goods from a company that hires inept leaders. Furthermore, employees might become less apt to respect an authority that appears to be uneducated, as well as employees might feel that if the leader disregards using proper communication than it is not necessary for them to use it either. Business leaders need to know when to listen, when to talk, and how to share ideas effectively. Clear and concise communication states exactly how, who, what, and when and serves to guide, direct, protect, persuade, and to inform. Communication is essential for decreasing miscommunications and for increasing productivity, motivation, and efficiency. When someone uses effective communication, he or she is more apt to have favorable results and his or her requests will become granted more often. Furthermore, communication builds goodwill. Having excellent communication skills is

One thing we all have in common is that we must all communicate in one form or another. Everyone communicates even if they know it or not. Both verbal and nonverbal communication is used during conversations. Using both forms helps convey and support the message you are trying to send.

Communication is a part of everyday life. Not only is it present in our personal lives, but in the

“Systematic research on the role of nonverbal behavior in social interaction has been common only in the past 20 to 25 years.”(Edinger and Patterson, 1983, p. 30).because that statement was published in 1983, it is apparent that the study of nonverbal behavior has been around for roughly 50 to 55 years. However, that is still a relatively recent amount of time compared to research in other science fields such as chemistry or biology. Despite the fact that this field is relatively recent there are many theories about our interaction with others. This paper will discuss the nonverbal expectancy theory along with two other theories, and describe how these theories can work together.