Nonverbal Communication as a Barrier of Intercultural Communication

Non Verbal Communication: includes gestures, facial expressions, and body positions (known collectively as “body language”), as well as unspoken understandings and presuppositions, and cultural and environmental conditions that may affect any encounter between

Nonverbal communication is is defined as “messages expressed by non linguistic means”(Adler 188). This includes verbal cues that do not involve words such as: sighs, laughs, throat clearings, and other noises. Nonverbal communication also includes nonlinguistic dimensions of the spoken word such as volume, rate, and pitch. It also includes abstract factors such as physical appearance, the environment, and how far we stand away from each other and the way we use time. Nonverbal is also the factors that we think of, body language, facial expressions, and eye contact. Some studies show that 93 percent of the emotional impact of a message comes from nonverbal cues, while others show that the figure is closer to 65 percent. Nonverbal communication plays an important role in how we make sense of one another’s behavior (Adler 188). There are many influences that contribute to the way we communicate nonverbally. A few of those influences include: gender, culture, and age.

Communication involves more than exchanging words between people. Gestures, postures, facial expressions and even eye contacts are important during communication. Both verbal and nonverbal cues are important during communication and can help a person understand the speaker or listener’s emotions, attitudes or status. Understanding the existence of various cultures is necessary since different cultures have varying ways of communication (Lustig & Koester, 2012). Therefore, a communication style that is perceived as bad by a culture may be good in another culture. Besides, characteristics that may be essential for a particular culture may be quite irrelevant for another. In line with this dissimilarity, individuals need to adapt carefully and understand communication preferences and desires among cultures.

I am originally from Puerto Rico, which is a country in which communication is an integral part of society. The cultural norm of the Puerto Rican culture is to speak up when necessary and communicate clearly if we want things to be done. At the same time, I believe that in order to produce results, the manner in which communicating takes place, is an extremely important component. My culture also showed me how the emotions used when communicating, such as the use of the hands and body language, will dictate the tone and flow of the communication. The literature suggests that the majority (as much as 76%) of the message we gibe to another person during conversations is carried by non-verbal or para-verbal communication. Thus, we must be very careful and strategic in our use o non-verbal communication (Van Acker, 1997).

Culture is one of the most relevant elements that can define not only a society but also a country’s cumulative beliefs and system. Often noted as the origins of a country, culture is definitive in the sense that it harbors all the elements that can provide justification on the traditions and norms set by the society for its members. More often than not, the society members follow norms in order to create a harmonious community, and the beliefs and the traditions serve as the poles or grounding rules for each member to follow. Culture is very dynamic in the way that it can change over a variety of foreign influences but what is permanent about it is that original elements about it often lingers with the influences, therefore making it multi-faceted and broad. More importantly, culture serves as an individual and unique trait each society has, and therefore sets it apart from other countries and other societies.

A culture can be defined as a way of life of a group of people- their behaviors, beliefs, values that are passed along by communication and imitation from one generation to the next. It also includes the customs, arts, literature, morals/values and traditions of a particular society or group (Virginia Encyclopedia). Culture can also be considered as a way of thinking, behaving, or working that exists in places or organizations. This topic is of huge importance to our society mainly in the state of

There are eight key forms of nonverbal communications used on a daily basis. These forms can affect the way people view another person; however, without understanding the forms of nonverbal communication there is certain to be a lot of misinterpretations. Cultural and language differences are a common reason for miscommunication. When communicating with people in different cultures, a person should be extremely aware of the hand gestures and nonverbal communication tools they are using. Many of the hand gestures used in the United States that mean good things, mean offensive and profane things to other cultures. Nonverbal communication is described as body language, hand gestures, and facial expressions. It is known that people reveal more information through nonverbal communication, than words alone to get a point across. There will always be some interaction between two or more people that everyone’s

Body language (the process of communicating nonverbally through conscious or unconscious gestures and movements). People all of the world use body language or gestures to communicate nonverbally. I personally think that nonverbal communication and body language are one of the biggest barriers in communication especially between one culture to other. Body gestures can be misinterpreted as rude or disrespectful depending on the country, region, or even the city you’re from.

Culture has its important in comprehending communication since culture is figurative communication, and the connotations of the symbols can be learned and continued through establishments of a specific society.

While communication across cultures relies on speech to convey the messages of those living in the same society, usually the unspoken language has a larger role to play in delivering these messages. Similar to the country’s language being specific to the region it surfaces from, body language and facial expressions also have individual characteristics within a particular region. There are shared attributes of nonverbal communication across the world but these are commonly divided into high and low context cultures. This results from different cultural beliefs and attitudes within such societies and impact on the social norms of communication. In Japan, the citizens communicate with actions and gestures to a larger percent in comparison to their speech, as they are able to understand each other’s meaning without additional words. Due to it being a high context culture Japan relies heavily on its nonverbal communication for its society to function efficiently and for adequate comprehension to be achieved.

When most of us think about communication, many of us immediately imagine ourselves talking to someone or writing them a message. Most of us do not actively think about the equally or more likely, much more important nonverbal cues that are very much a part of how people perceive our chosen messages. The main types of nonverbal communication cues that I focused on while I was observing my subjects were:

Communication is based on ones culture. The way a person communicates is derived from his or her culture. Some people may share several characteristics from different cultures. That does not change the fact that: communication is a product of culture.

The spoken language, while endlessly useful, is only a recent invention in comparison to body language. Dr. Albert Mehrabian’s often quoted study found that 7% of a message is conveyed through words, 38% through vocal elements, and 55% through nonverbal elements. While these statistics and their meanings may not be so straightforward, the overall take away is clear; nonverbal communication heavily affects the way we receive and transmit messages.

Culture is one of the major influences on our lives and social interactions; culture is associated with our characteristics of religion, societal norms of behavior; moreover, culture is always changing and the influence increases. With every religion there are traditions and cultures that are a form of art as it involves many characteristics’ of individuals and their beliefs, values, and perspective, for this reason, there are various dynamics in terms of how culture is involved and the influence of our actions, such as media, peers, family, and socializations. Culture is a factor of social environment and what is modeled to us in our early years of development.

Culture is a set of shared attitudes, values, goals, and practices that characterizes a society, a country or a group. According to Fons Trompenaars and Charles Hampden-Turner, organizational theorists and authors in the field of cross-cultural communication, “Culture is a shared system of meanings. It dictates what we pay attention to, how we act, and what we value.” (Trompenaars, 17) Culture is “observable” through language, living environments, governing institutions, food and material goods, the arts and literature, and religion of a particular group or society. Culture also reflects the norms and values of a group and directs their behavior. Trompenaars and Hampden-Turner also believe a culture is distinguished by the way in which it “solves problems” and “reconciles dilemmas.” (Trompenaars, 8-9) A culture has to find ways deal with its external environment and has to determine how to effectively use available resources.