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Nova Southwest Hospital Case Study

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Currently, the College of Osteopathic Medicine department at Nova Southeastern University offers multiple clinical services that are open to the public. Here patients have the opportunity to establish care and get treated by doctors. These clinics also help students to learn and experience firsthand what it takes to become a doctor. The students are able to work alongside the doctors, and have one on one encounters with the patients. The main clinics are located at the Sanford L. Ziff center; the clinics currently available are Internal Medicine, Geriatrics, Family Medicine, Optometry, and Dental. From Monday to Friday the clinics operate from 8AM to 5:30PM, except for Family Medicine which on Tuesdays and Thursdays provide a night clinic service, from 5pm to 7pm and a weekend clinic on Saturdays from 8am to 12pm. Nova Southeastern University relies heavily on its faculty and staff help manage and operate these clinics. There are over 350 employees currently working in this department. Employees here learn to provide excellent customer service, to learn how to deal and verify health insurances, to help and keep up to date with accounts receivables and accounts payable. It is presumably …show more content…

It is a structural term that not only includes gender or race but it includes language, culture, beliefs, education, traditions and skills. Encouraging Cultural diversity in the workplace is a great opportunity because when individuals that are so diverse with different ideologies, experiences, and skills come together to work together there are almost no limitations to achieving a successful work environment. The challenge that arises is in the fact that when you have a lot of individuality under one roof, it becomes hard to have everyone on the same page following the same process, rules, and expectations; communication and productivity tend to take a

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