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Observation Of A Korean Restaurant

Decent Essays

SEOUL KIMCHI
I have been interested in Korean culture since high school. Therefore, I chose to observe a Korean restaurant in Manchester. I visited Seoul Kimchi in Upper Brook Street twice on Thursday, 5pm to 6pm and Saturday 1.30pm to 2.30pm.
Seoul Kimchi is located in a strategic location. Vehicles heading to the city from Wilmslow Road pass Upper Brook Street, so it is a busy road. The restaurant is white in colour so it is easily differentiated among other restaurants in the block like Subway and Zaytoon. It is a small shop accommodating 20 people at one time. During both period I visited, almost all seats are occupied. The restaurant workforce consists of four chefs (three male and one female), a dishwasher, waiter, and waitress. All chefs wore white as in most restaurants and attendants wore black. It reminds me of Harley Davidson riders who wear black as they do not show any dirt. Perhaps the same belief applies here as restaurant attendants should look clean all the time.
The menu was bilingual (English and Korean) to cater all nationality but customers often ask further details such as the ingredients of the food. Customers especially non-Korean must feel insecure eating food outside their culture so they ask for assurance. The situation implies that customers seriously care about what they consume especially food. When ordering, I noticed customers would point on the menu for a smoother communication with the waiter. Hence, human strive to make life easier. After

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