Sunderland Business School
Level: M Module: Operations Management
Module Code: PGBM03 Module Leader: Tom Cuthbertson
Issue Date:
26th July 2011 Return Date:
16th August 2011
Contribution to Module Assessment 100%
This is an individual assignment. Work submitted must adhere to the University policy on Cheating, Collusion and Plagiarism.
Introduction
If Marketing's function is to identify the needs of customers, then it is Operations Management which has the role of providing the required products or services in a way that satisfies the criteria imposed by the market. Efficient operation of this function is therefore important if the organisation is to be successful. An understanding of the main operational tasks is
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You are invited to review all the models and concepts that we have discussed.
Tom Cuthbertson Moderated by Dr Tie Xu
Module Leader
PGBM03 Operations Management – Assignment
Business Report Structure – 3000 words +/- 10%
Size 12 font, spacing 1.5, include word count.
Report Presentation
• Front Sheet – Name / Student Number / Programme / Module / Date
• Table of Contents
• Introduction
• Main Body of Report – Analysis of theory and practice related to this organisation or company
• Conclusion and Recommendations
• References - 10 to 20
• Appendix – not included in word count
Use Turnitin and submit Turnitin report with your hard copy of assignment.
Typical distribution of word count could be;
500 words Introduction
2000 Main body analysis
500 Conclusion and Recommendations
PGBM 03 Module Assessment Grading Criteria
First Class (70 – 100%)
A creative and original response to the assignment brief. Critically reflecting on perceived theory and experiences. Wide and appropriate use of sources (theory and practice) based on reading and experiences. Report written fluently, with evidence of a highly developed capacity to structure work systematically and argue logically.
Merit (60 – 69%)
Comprehensive knowledge of concepts and theories. Appropriate application of
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
Prepare this assignment according the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
'How do the main functional areas of a business interact and contribute to its effective management?'
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.
Organizations large or small all strive to be successful through fostering a culture of great people, great processes, great products, and great results. Typically, three main functions play into an organization, marketing, operations, and financial accountability. Marketing generates the demand through the promotion of goods and services. Operations creates the goods, handles the movement of the goods, and ensures successful final delivery of the goods or service. The financial accountability is how the organization is doing financially concerning accounts receivable and accounts payable. Of the three, operations is arguably the most important to the success of an organization and has many key components that play into this success including operations strategies, supply chain, inventory control, and cost leadership to name a few.
Gioe Melaney is the general director of Southern Toro – a subsidiary company included in the distribution system of Toron Coporation in Galveston, Taxas.
3.1 For each hotel, what is the role of technology and the role of operations
Your assignment is to be not more than 8 pages double spaced using Time Roman 12 point font. It is to have an introduction and conclusion. You must include reference to the course readings or sources outside the course that you have consulted in preparation for this assignment. Be sure to properly cite your references and to provide a reference list following the conclusion to the essay. Make liberal use of section and sub-section headings in the structure of the
Details a minimum of five separate posts on three separate days of the module. Perform the following tasks to complete this assignment: Identify the discussion questions/ prompts in the Main Forum for the module. Identify the concepts, principles, theories, and other information in the course readings, lectures, and other resources that relate to the discussion questions/prompts. Locate at least one scholarly research source which supports your initial response to each question/prompt. The reference may come from the module readings. Write an initial substantive response of 150-250 words in length. Begin your response with a restatement of the question/prompt, and include in-text citation(s) and a reference for each scholarly source used according to the APA guidelines found in the APA Style Guide located in the Student Success Center. The restatement of the question/prompt, the references, and the citations are not included in your response word count. Post your substantive initial response to
As I entered the remaining classes in my concentration, Operations Management, I realized how each particular class subject had all come together, and how each was interrelated. Each class, each subject became more important to me as I realized their importance in the role of an operations manager.
The operations function is important in implementing the strategy of an organisation because the business strategy only defines the long term plans for the company, whereas the operations function focuses on specific competitive priorities in order to meet the organisations long term plan. Prime Bank of Massachusetts had decided on a long term plan for the bank focusing on customer services and they needed the operations function to implement this long term plan through planning & control systems, workers and quality. Problems such as not having enough phone lines for the 24 hours customer service could cause customers to become irritated if they cannot get through on the phone and