Case Study
Introduction
This case study analysis was written based on the journal How Do You Get Anything Done Around Here? Written by Marian L. Houser and Astrid Sheil. This article has describe that how organization communication theories and perspectives works within a family company.
Relationships of key characters
Kate Elliott is a recent MBA graduate with two years’ working experience. She got a new product develop case of the Donaldson Family Foods company, if she handle that well, she will become the brand manager of this company.
Jeff Donaldson who is the president and the CEO of this family business.
Rick Clark is Kate’s immediate supervisor.
Tom Kadzinsky a veteran product development specialist of this company.
Dave Seavers is from independent research
Angie Parker who is the secretary of Mr. Donaldson.
Main Concepts
Salient issues and problems of this case
The management level of this company has lack communication with their employees. The company never empower their employees, which makes all the employees become lazy and more likely to listen the orders from the SMART group.
Symptoms of the communication problem
The symptoms of the communication are they never empowered their employee. Every decision that employees made must be wait SMART has given its approval. That makes all the employees become lazy and satisfy with their personal situation. Kate even cannot contact with Jeff when she has a situation need to handle in. I think that Kate is very
6.2.3 Lack of effective management system. Poor management system, lack of motivation to the workers, teamwork and appropriate scheme
It is through communication the hard work of the entire worker employed in the business can be coordinated for the success of the managerial aims. The organization of all staffs’ and their struggles is the core of administration, which can be achieved complete operative communication.
The critical theory of communication developed by Stanley Deetz was designed to explore ways to insure the organizations’ health while increasing the representation of diverse human interests. He does this first by showing that corporations have become political as well as economic institutions. Deetz then employs advances in communication theory to point out how communication practices within a corporation can distort decision making. Finally, he outlines how workplaces can become more productive and democratic through communication reforms.
The interpretative view of organizational communication developed from a humanistic approach to organizational behavior. The approach views organizations as cultural centers that develop over time. Consequently, the cultural setting of an organization determines the relationship between the management and the employees as well as between the employees. The interpretive organizational communication approach centers on the nature of communication between human beings in their natural environments. Moreover, the approach seeks to establish communication between persons whose incentive to communicate develops from the desire to accomplish the goals that describe the organization.
As earlier on stated in the previous memo, the company considers undertaking business exercises in the country of Australia. Therefore, it is necessary to practice the best research on the manner in which various communication aspects have an influence on the way that business is conducted in Australia. Therefore, in this letter I am going to discuss the different effects of communication in the country and how we can use the tools of communication to improve our company actions in the country.
Understanding the communication process in managerial position is very important. It guides the communicator in conveying the right message to the right recipient. The mode of communication determines the content of information channelled, and where the managers feel that the information is urgent; they will opt for the right means of communicating. According to the case study in consideration, effective communication leads to positive outcomes from the employees work. It boosts the loyalty displayed by workers towards their work positions and enhances transparency and freedom of expression.
After reviewing several different virtual organizations I elected to go with Kelsey Middle school for my Organizational Communications Analysis. I chose Kelsey Middle School for this assignment for several reasons. One, I have two children who just left the middle school for high school. Two, I went to college originally for middle school education. And three, My wife is currently an educator herself, so educational clinics are strongly a part of our everyday life.
The problem here is that once the employees voice their concerns regarding the circumstances, each employee feel that the other employee is at fault. Nonetheless, the real problem here is the miscommunication on behalf of both
. (Renee was put down as the contact person because someone had to be present Friday morning when they were delivered, and I would be at work.) The dumpsters they were going to deliver were still tied up, and they only had one available. This created a huge problem and we thought we may have to reschedule the pick up. At this point, I had a creative solution to the problem. My follow-up presentation and public forum with the LLLA turned out to be held at a city meeting. At this meeting, several people asked about items that the trash company would not allow in the dumpsters, such as appliances and auto parts, and if we could take automobiles that are broke down. One of the residents owns a mechanics garage and he offered to pick up anything
Communication is a vital part of having a successful workplace. More often than not, problems in the workplace are caused by miscommunication, or a lack of communication. The most common form of communication used in the workplace, especially a small family business, is interpersonal communication. But what is interpersonal communication? Communication, as defined by the Australian concise oxford dictionary, 6th edition, is ‘The act of imparting, esp. news (p. 280).’ While interpersonal is defined as ‘Occurring between persons, esp. reciprocally (p. 738).’ Therefore, interpersonal communication can be used to describe the way we communicate in small groups. To analyse interpersonal communication in the context of a small family business, we
I’m pleased to inform you that our company would like to offer a wellness program to you and your spouse as a birthday gift. Our wellness program is all about investing in your health and helping you live a healthier lifestyle and make better choices. We believe that healthier the employee and his or her family happier he or she is and a happier employee can serve our customers better and help our company prosper.
Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the
Around the Corner Restaurant is an Edmond staple that has been around since 1951. It has gone by several different names, had many different owners, and is in its third location. The restaurant’s focus is breakfast and lunch in a family atmosphere. Like any business, communication is an imperative part of daily functioning. Around the Corner has many strengths and weaknesses in communication.
Indeed, practice has proved that those values provide the basis for decisionmaking at all levels of the organization – from senior management to the nonmanagerial employees. This paper addresses the issue of communicating
Over the years, the definition of organizational communication has been a highly-debated and complex facet of the scholarship. Researchers have placed a key importance on relationships between people within the organization and how the organization structures itself as a whole. Organizations are communicative, asserting the need of communication to help constitute the organization itself. Organizational communication has been defined as “the substance of organizing in the sense that through discursive practices organization members engage in the construction of a complex and diverse system of meanings” (Mumby & Stohl, 1996, p. 63). This definition allows for the consideration of the essential social institutions that help maintain the key structures of our society. There are many different layers to the definition of organizational communication. Engaged research, use of metaphors, and common problems characterize how one might approach the defining of organizational communication.