Organizational Behavior Chapter 1 Questions for Review 1. What is the importance of interpersonal skills? Play a role in determining a manager’s effectiveness Help organizations attract and keep high-performing employees. Social relationships among co-workers and supervisors were strongly related to overall job satisfaction. Likely to make the workplace more pleasant, which in turn makes it easier to hire and keep qualified people. Creating a pleasant workplace also appears to make good economic sense i.e. found to generate superior financial performance. 2. What do managers do in terms of functions, roles & skills? Managers get things done through other people. They make decisions, allocate resources, and direct the …show more content…
do not put all your eggs in one basket. Chapter 2 Questions for Review 1. Describe forms of workforce diversity? Surface-level diversity: Differences in easily perceived characteristics such as gender, race, ethnicity, age, Or disability, that do not necessarily reflect the ways people think or feel but that may activate certain Stereotypes. Deep-level diversity: Differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better. 2. Identify the key biographical characteristics and describe how they are relevant to OB? Biographical characteristics: Personal characteristics—such as age, gender, race, and length of tenure—that are objective and easily obtained from personnel records. These characteristics are representative of surface-level diversity. * Age Belief is widespread that job performance declines with increasing age. The workforce is aging. U.S. Legislation that, for all intents and purposes, outlaws mandatory retirement. Most U.S. workers today no longer have to retire at age 70. * Gender Few issues initiate more debates, misconceptions, and unsupported opinions than whether women perform as well on jobs as men do. * Race & Ethnicity Race is a controversial issue. In many cases, even bringing up the topic of race and ethnicity
4. Briefly describe the elements of the formal and the informal organization. Give examples of each.
Classical organization theory evolved during the first half of this century. It represents the merger of scientific management, bureaucratic theory, and administrative theory.
Management wants a happy workforce, because this will increase all levels of productivity as well as lessen any kind of work stoppage. Even though nonunion companies may have similar goals their approach may be a little different. Certain programs that apply to all employee as well as their feedbacks heighten their goals and also productivity.
Managers perform many functions and play many roles. They are responsible for handling many situations and these situations are usually different from one another.
Morale: With employees, more engaged in their work and more pleased with the corporate culture, their morale will naturally be higher. This leads to less time and productivity lost to illness, tardiness, or extended breaks and lunches.
| Organizations are a social invention helping us to achieve things collectively that we could not achieve alone.
This also helps also in boosting the employees’ morale in the organization (Allen,
? The benefits to the workplace, according to the journal, Industrial Relations, include: increase productivity, and rise in profit
Companies should try to foster a culture of fairness or positive environment so that employees doesn’t get disgruntled and pose a problem to company.
An employee will appreciate an employer who is being considerate of their needs. This means, they will be less likely to move on from the business and create less turnover in staffing. This also creates positivity for the employer.
Organizational Behavior has taught me a lot in regards to learning to work with others and making groups of people work efficiently. While classroom readings and in-class slideshows have been valuable in understanding key concepts, my greatest personal growth has come from both your personal stories, as well as your many invaluable speakers. Throughout this paper, I will focus on the lessons your speakers have taught me, and how those shared lessons will have a positive impact on my future decision-making.
negative. And if an employee is indifferent to a reward, valence is 0. The total range is
This point is beneficial for both employers and employees. Employers benefit from having happy and health employees who will work hard for them because they know they are protected and cared for. This will ensure greater job satisfaction for employees and productivity of the company may increase as a result, too.
Another positive effect for the company is the business productivity rate of the employee. This can increase dramatically if the employee goes through a well structured
The employees feel that they have greater responsibility and trust put on them, this can generate greater participation, commitment, and a better job performance.