1.1 Describe the sector in which your organisation operates/1.2 Describe your organisation’s mission and purpose
PCJ Solicitors is a specialist Road Traffic Accident practice which advises clients of the credit-hire industry. PCJ is an independent firm of solicitors and offers truly independent advice to clients referred to it by Credit Hire organisations.
How we work
We have developed a collaborative style of working so that our clients benefit from the commitment of an individual caseworker dedicated to their case, and are able to access specialist services within our firm. We are committed to protecting the rights of our individual clients, and providing them with advice which is free from external interest and commercial pressure.
PCJ is a specialist firm. To offer the best possible service to our clients we maintain a clear focus on our specialist
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There are no selling points or commission like you can get in other organisations. We pay what is owed and collect what is owed. The only other organisations we work along side that I am aware of are debt collection agencies. If we are struggling to collect outstanding debts we will employ private sector companies to take the debts on and collect the revenue.
1.4 Explain your main responsibilities, how these fit into the organisation’s structure, and how these contribute to achieving your organisation’s mission
My main responsibilities is to collect post, deliver internal mail, open post to be distributed, sort out junk mail to be shredded, photocopying legal documents for the solicitors, cleaning the work area, collecting post from reception or our other site. Ensuring mail is dealt with in a timely manner. By making sure these main responsibilities are accomplished, I am helping the smooth running of the organisation of the procedures in
It is my role to ensure that we have sufficient staff on daily basis in order to meet the relevant staff/child ratios. Any over staffing we have should be utilised in an appropriate manner, for example the other day we had some children not come in due to illness so I decided to take some paperwork and sit to one side and update it. I was still in the room should the staff need me.
Personalisation affects the power between the individual and those providing support because the client becomes the employer and is more in control of making their own decisions.
It is very important that you work in partnership with your colleagues and all other people. This will include carers, families, advocates, doctors, nurses, occupational therapists, other health professionals, social workers, voluntary organisations and other people.
Whilst we as practitioners do everything we can to achieve this it is important that we contact and utilise other professionals if needed to help us achieve these outcomes.
Bvi. Explain how your role contributes to the over all delivery of the service provided
Working in partnership with others allows for a consistent continuity of care of the individual. Working with
To make sure that the highest standards are met it is crucial for the practitioner to have personal and professional supervision. Having personal supervision will help the practitioner to stay emotionally stable and well-balanced, safeguarding practitioner will not cause any damage to a client through their emotion state. Professional supervision allows the practitioner to discuss the client’s case, ensuring that the identity is not disclosed with a supervisor. The supervisor can overview the cases and provide a feedback. Supervision helps the practitioner to identify and resolve the problems if occurred. A supervisor can be used as a mentor or independent third party to give an non-biased opinion if anything improper was done or the practitioner has become emotionally or personally involved or whether the arrangements made are working and are of high standard.
The case study will discuss whether the partnership is effective and will discuss the practice of professionals working in partnership as well as on an organisational level; what is the level of partnership professionals have and what are the benefits and
This mutually beneficial partnership helps health services and health care workers, place the person at the centre of their own care. It is simply treating patients as they want to be treated.
Provide a description of the company that you work for. As part of your description include a discussion of the type of organizational structure.
Every year, personal injury cases occur repeatedly in the UK and several other countries around the world. There are many kinds of injury cases that can be seen in the UK. These personal injuries vary from spinal injury to brain injury and clinical negligence to the list goes on. In order to cope with the situation, you will need to hire UK personal injury solicitors as soon as possible.
Within this position there are naturally a huge number of responsibilities related to each of the roles that must be undertaken. It is therefore important to be clear on what your roles and responsibilities include and what the boundaries of your role are whilst remaining professional at all times.
For instance, when two different professionals, such as carers and nurses, work together in a team as a form of partnership work, certain responsibilities in professional conduct or perspectives could differ from each other. In this case, these two different parties should reach to an agreement of shared objectives within the team in relation to work delegation balancing the possession of power, and be open to constructive feedback and ideas through developing a frank partnership relationship (Department of Health (DH), 2004).
“It is the client who knows what hurts, what directions to go, what problems are crucial, what experiences have been deeply buried.’ (Rogers, 2004, p11).
Not only do we support our clients through this department, we also use for the purpose of debt recovery. We find, that many times subcontractors are enriched beyond their service fees and this situation results in the loss of valuable resources. We are experts at getting the monies back because we choose to handle all the debt related work in-house.