Bus 421 Research Paper

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Running head: PUA 421 FINAL Lee 1 PUA 421 Final In cloud computing, there are three types of services offered: Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS). However, for the purposes of this paper, only PaaS and SaaS will be discussed. According to the Chief Information Officers (CIO) Council (2017), PaaS can be defined as a service that platform providers provide so that customers can create their own application, which means that platform providers need to give customers a platform with the capabilities and necessary components to create their desired applications. Depending on the components provided on a platform, customers may find that the PaaS they select allows them to create …show more content…

867). Understandably, offering SaaS services at a low price in comparison to traditional software means that profit margins are smaller, and these relatively lower profits make maintaining customers important for SaaS providers. PaaS, on the other hand, provides different uses and has a different developmental process. For instance, one important use of PaaS is that it allows for the development of SaaS, which often use these platforms to develop their services, and PaaS also allow third parties to develop their own SaaS applications without unnecessary complexity (Walraven et al., 2014, p. 669). As mentioned previously, PaaS providers also give customers the tools needed to create their own applications. However, the process can be further delved into. According to Holubek and Floyd (2013), PaaS vendors provide a platform that customers can develop with “a collection of application infrastructure (middleware) services,” such as testing, database services, programming languages, and interface design tools (p. 47). These middleware services allow customers to specifically develop their apps however they like, as long as the PaaS provider’s middleware services satisfy their needs.

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