The business operation I am going to discuss is patient advocacy. Patient advocacy is an effort to protect and/or defend patients; taken on by individuals, organizations, or groups. Therefore, advocacy is standing for or with a patient that have particular challenges or health concerns. Patient advocacy may include educating the patient and family, affecting public policies, and joining associations. Professional patient advocates heave often worked as social workers, case managers, nurses, or other professions that now focus on helping patient in their decisions making. Patient advocates works in partnership with patient educators, dietitians, psychologists, pharmacist, and community health workers. The person I interviewed is Raegan. Raegan is a patient advocate in a nursing home. Raegan received her Bachelor’s Degree in psychology at Western Michigan University. She received a Graduate Certificate in patient advocacy from the University of Toledo. Raegan has been a patient advocate for 5 years. She became a patient advocate because she likes helping patients with their direct care needs, and enjoys helping patients navigate through the complex health care system. As a patient advocate, she helps patients in numerous ways. Raegan ensures that patients see the correct doctors, coordinates care between doctors, ensures the patient has access to all available treatment options, and that the treatment plans are being followed. She also educates the family on how to
As the director, at the skilled nursing facility and rehabilitation center, her job is to help individuals, families, and loved ones cope with the recent diagnosis of the client being admitted. She is instrumental in the community by helping those who can no longer help themselves. She is a social worker but assumes the role of advocate by voicing concerns from the resident to other staff and family members. Her role is to help the client maintain autonomy and dignity throughout the process of relinquishing their independency.
For this assignment I was able to interview Regina Bowman RN, BSN. Her current position is that of the Director of Medical Surgical Nursing. Her position places her over top of seven nursing units between two facilities. Regina graduated from the Mercer Medical School of Nursing in 1979 with her diploma in nursing. The Mercer medical school of nursing is still in operation although it has been renamed the Capital Health School of Nursing. Her return to school started after graduation. She enrolled at Mercer County Community College to obtain her Associates. Secondly she attended La Salle University and received her Bachelor’s in Nursing in 2003. Lastly she is currently enrolled at the Thomas Edison State University, and has a
The nursing manager I interviewed was one of the best people I have worked for. It was a pleasure to go work each day. She encouraged
Prior to her current role, she worked as an Assistant Director of Nursing for over 5 years at Sun Air Convalescent Hospital and a Sub-Acute coordinator for 1 year. She has been working now at Berkley Valley Convalescent Hospital as Director of Nursing for over 20
For this assignment, I had the opportunity to interview Samantha Hage De Reyes, family nurse practitioner, currently working at the University of California, Riverside (UCR) Health Center in Riverside, CA. Family nurse practitioners are described as health professionals with analytic skills for evaluating and providing evidence-based, patient-centered care across settings, and advanced knowledge of the health care delivery system (Hamric, Hanson, Tracy & O’Grady, 2014). My objective was to ask a series of questions pertaining to the role of a family nurse practitioner, challenges concerning this nursing role, opinions regarding the future of family nurse practitioners, and more. This interview was conducted over the phone, and it was a valuable opportunity to learn more about what it means to be a family nurse practitioner and to start thinking about what I want to achieve in my own
In Nursing, there will always be instances where the patient's nurse needs to advocate for their patient. There are numerous reasons why a nurse would advocate for their patient ranging from getting the doctor to change the patient’s orders, helping the patient’s treatment team understand what it is the patient is requiring for the day, to expressing the patient’s last wishes before death. In every situation, the nurse should do what is in the patient’s best interest. Tomajan (2012), “Advocacy skills are the ability to successfully support a cause or interest on one’s own behalf or that of another. Advocacy requires a set of skills that include problem solving, communication, influence, and collaboration”(p. 2). With those skills, the
For my interview, I met with Judie Crudo, the Human Resource Director of St. Anthony Foundation (St. Anthony’s). She has worked at the organization as a director for the past 25 years. Prior to St. Anthony’s, she worked in Human Resources for Macy’s and a small startup company. Her desire to work closely in employee relations is what brought her to the non-profit sector after 20 years in the private sector.
For my interview, I spoke with one of the Nurse Practitioners (NP) that I interact with while working my shift at the hospital. I will call her Terri Smith because although I asked to use her quotes in my paper, I did not think to ask for permission to use her actual name. Where I work, many of our internal medicine physicians are hospitalists. During the night, they are covered by the umbrella of Quest Care. There are several NPs that work under the afore mentioned physicians and are there, on-call, when needed for their clinical expertise. It is nice, because even though I can’t develop much of a relationship with the doctors whose patients I work so hard to take care of, I get to have the opportunity to grow strong bonds with the NPs that I see almost every shift.
She was on the unit interviewing committee for 2 new nurses hired in March 2016. She provided useful insight to the 5 candidates interviewed.
I am submitting this letter out in regards to your advertisement in The Journal of Specialized Health Care Operations on February 9, 2016. I am pleased to learn of your need for a patient advocacy specialist II, as my career goal and expertise are directly in line with this opportunity. I graduated from Bishop State Community College on May 7, 2013. I have obtained an associate in science and therefore, I am well qualified for this position. My education and experience have provided me with excellent skill in finding solutions and information that patient needs in regards to their rights, strong skills of negotiation and mediation in regards to problem solving and knowledge of family relations, patient care, and other relevant skills required
The individual interviewed was a medical folk from Promedica Fostoria Community Hospital. They work in the surgery department for sterile processing and have been there for over 16 years. The interviewee was asked multiple questions about the professional group they represent, their code of conduct, and their mission as a facility. They answered the questions to the best of their ability and gave much insight about the facility itself and the staff within the hospital.
Three of the basic goals to achieve in the initial interview with Mr. P should be to first always act in the role of patient advocate in order to coordinate his care in order to facilitate the delivery of healthcare services and to ensure he receives quality healthcare. Second to coordinate his care in a way that it reduces his length of stay thereby reducing costs and hopefully returning him home sooner. Third to act as a facilitator to ensure access to care across the healthcare continuum. (Fero, Herrick, & Hu, 2011, p. 91)
The key informant that I chose for my interview was Breanne Watson who is a registered nurse at Surry County Health and Nutrition Center in Dobson, NC. Watson explains that she has been a county health department nurse for five years and has worked in several different areas within the health department. Currently, Watson specializes in communicable diseases at the health department. Watson states that her job consist of providing services to individuals with communicable diseases, reporting the disease, planning treatment regimens for the individual, ordering medications and following up with the individual. In addition, Watson educates and counsels individuals on communicable diseases and takes part in the health team planning of the community
The paper describes a proposed business plan for a new healthcare organization. The healthcare organization consists of 200 beds along with a 24 hour emergency room service. The focus of healthcare would be on adults. The physicians hired are of the top most quality and have years of experience in serving this occupation.
The professional I interview acquire a Ph.D. in Human Services/Public Health, with a concentration in: Healthcare Administration. In addition; to obtaining a RN license, as well as a University Professor; also owner of a Healthcare agency.