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Patient Centered Care Experiences

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AGENDA I. Welcome and Thank-you II. Best sessions, best posters One of my favorite posters was the Patient-Centered Care: Patients Speak, Nurses Listen—Empowering Nurses to Innovate Change. It showed how patient outcomes improved when nurses on a unit took responsibility to improve outcomes by leading such activities as hourly rounding, nursing communication, bedside reporting, quiet environment, loss prevention, and post-op ambulation. By bedside nurses leading these activities, a more creative approach was taken and a higher quality of care was given to patients. The best session I attended was The Magic of Storytelling to Improve the Patient and Family Experience. After listening to this session,
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