Pmt/762 Final Exam

Sixth the executive management team must define the procedures that all employees and essential vendors will use during emergency situations. Seventh, the employee training team must define and execute an awareness campaign that properly informs each employee of their role within the DRP/ECP plan and confirm that employee's understanding of their role. Last, the emergency management team’s members must maintain documentation of the DRP/ECP plan including updating when needed, changing the plan to meet organization changes, and recording of observations post plan execution.

Our company’s Continuity Management Program (CMP) dictates that the business adheres to an annual testing program. The program does utilize the guidelines from the Homeland Security Exercise and Evaluation Program (HSEEP). The Continuity Management team has written and scripted into our process to incorporate our Tabletop Exercise’s (TTX’s). Our annual process is to test each of our business units for resiliency. TTX’s allows for us to open up discussions and dialogues focusing on many different areas in the event we need to declare. Also, the exercises aid in discovering any gaps and working through each tier of the recovery process. Our business lines have Recovery Time Objectives (RTO’s) starting at 1 hour up to 72 hours. During the TTX’s we cover the business impact analysis (BIA’s ) and each of the RTO’s.

The second feature is that it also provides consumer information on health plans from the department’s Employee Benefits Security Administration (EBSA). The Employee Benefits Security Administration is the agency that enforces the rules of the Title of the Employee Retirement Income

The ICS will also help reduce panic with use of proper evacuation and crowd control techniques (Phoenix Police, 2016). Keeping control during an emergency helps show the public that things are under control. COOP on the federal level has been a part of the executive branch and is ready to respond to incidents of weapons of mass destruction. These incidents are different from national disasters because it is a federal crime so federal, local, and or state police agents will be involved collecting and preserving evidence (Publicresourceorg,

Carriers). These entities are responsible for ensuring the necessary access to the network and the

The Citizen Corp provides these resources through programs like Volunteers in Police Service (VIPS) and Community Emergency Response Team (CERT). The VIPS is managed by the Department of Justice (DOJ) and allows individuals in the community to work with law enforcement officials in sharing information and assist in certain search and rescue responses. This program allows for communities to prepare for emergencies when there is no immediate response from first responders. CERT is another program under the CCC that focuses on the training for emergency situations. CERT’s initiative is providing the skills and education necessary for individuals who are first on the scene when an event happens. For example, a severe storm or tornado that causes destruction of a certain area of the city, these members will be trained on how to

1) Which of the following is NOT a step that might be used to improve the quality of a firm’s marketing intelligence?

When an incident occurs within the United States, the Incident Command System (ICS) is brought into action. The ICS process serves as a management system designed to provide an effective incident management structure by way of combining facilities, personnel, equipment, operating procedures, communications and operational standards. The ICS is not a flawless system, however its flexible design allows for adaptation and change. During Hurricane Sandy, the ICS was implemented with mixed results. More than 28,000 personnel were utilized for the response and recovery efforts from that hurricane. It was the Incident Command System that served as coordinating guidance for facilitating the organizational structure for the hurricane Sandy response

The National Incident Management System (NIMS) was put into place after 9/11 and is the standard for all first responders when dealing with large scale events (NIMS, 2014). The Incident Command System (ICS) is the structure for the NIMS and establishes separate but unified sections and divisions to include operations, a commander, logistics, plans and finance (NIMS, 2014)). The ICS can grow or shrink depending on the size and scale of the event. The term “Span of Control” implies that within the ICS, any individual with a supervisory position should oversee 3 to 7 subordinates. The “span of control is key to effective and efficient incident management” (ICS Resource Center, 2008 p 3).

Since its development, the ICS has proven to be a useful and valuable tool in emergency management. By following guidelines established within an ICS, individual and/or multiple agencies can more quickly, efficiently and appropriately respond to disaster and emergency events. The continued use of the Incident Command Systems will aid in the success, competence and effectiveness of the emergency management

Throughout the Emergency Medical Services (EMS) when arriving on scene there is a necessity to communicate with dispatch your updated status. ICS presents an organized

Disasters have become an inevitable part of businesses and organizations as well. They not only have a major effect on business and organizational continuity; they also result to an overhaul in organizational operational mechanisms (Awasthy, 2009). It is for this reason that many organizations and business resort to preparing business continuity plans and disaster recovery plans that will facilitate better disaster management in future. Effective disaster recovery plans are important to every business and organization (Thejendra, 2008).

Disaster Recovery Planning is the critical factor that can prevent headaches or nightmares experienced by an organization in times of disaster. Having a disaster recovery plan marks the difference between organizations that can successfully manage crises with minimal cost, effort and with maximum speed, and those organizations that cannot. By having back-up plans, not only for equipment and network recovery, but also detailed disaster recovery plans that precisely outline what steps each person involved in recovery efforts should undertake, an organization can improve their recovery time and minimize the disrupted time for their normal business functions. Thus it is essential that disaster recovery plans are carefully laid

Owning a business can have many stressors day to day. When starting a business there is a lot of planning and preparation involved. Many small businesses are owners who have put their own money into the business and look at it as an investment. Unfortunately with all the planning that goes into starting a business, one thing is often over looked. Most of the time the “what ifs”, are not part of the planning stage. One reason for this is that people do not like to think of the bad things that could or may happen. So with all the time and planning put into starting a business why not put some extra thought into a plan B if a disaster strikes? This plan B could be a business continuity plan or a disaster recovery plan. Business continuity plans are an essential part of the modern day business. There are so many potential disasters for small businesses that could seize the production or even close the business down for good. A recent study from Gartner Inc., found that “90% of companies that experience data loss go out of business within two years. It also found that 80% of company owners have not thought about how they would keep their businesses up and running if a data disaster occurs.” According to the Association of Records Managers and Administrators, “about 60 percent of businesses that experience a major disaster such as a fire close

Contingency planners are now asserting that contingency planning is a value-added component that can be a competitive advantage in the marketplace as well a means of helping organizations save money. Processes that are deeply analyzed in terms of continuity will usually be more secure, and new ways of working may emerge to help streamline operations. Contingency planning can be useful when forging alliances with external organizations or during acquisition phases. Contingency planning should be part of an organization’s quality cycle as well. “Business continuity and disaster recovery have gained somewhat in the eyes of top corporate management since the start of the 1990s. As the industry has slowly evolved from what could almost have been called a ‘black art’ to something starting to resemble a disciplined science, basic business principles have begun to become increasingly relevant” (Rothstein, 2003, p. 1).