Summarize the project requirements and other assumptions (e.g., budget, human resources, workload, environmental dependencies, etc.) As the project manager for the IT department, the project of deploying a new VoIP phone system to the company’s campus has been assigned. The campus consists of three different buildings, each with twenty to fifty workstations. The project must be completed in 90 calendar days starting on December 1. Budget The IT department has been given a budget of $25,000 to complete the project. The budget includes the equipment, the installation, all software and licensure used to operate and maintain the VoIP throughout all three (3) buildings. An estimate is required if outsourcing to a local installation company is decided upon. The estimate must be approved by the President or CEO of the company before any work is performed or started. Human Resources The human resources put in place would include the President or CEO of the company, the CIO (Chief Information Officer), the CFO (Chief Financial Officer); the IT manager, the IT Administrator, and the Network Engineer. It is up to these guys to figure out the best way and the best route to take in order to get the signals for VoIP across all three (3) buildings while staying within the budget. Since the buildings are pretty close together, maybe looking at Point-to-Point would be ideal for this small company. Point-to-Point may also be the cheapest way to go with such a small company of 20 to 50
project data from work breakdown structures and schedules" and comparing it to "topdown project goals." After this, the teams are to estimate investment risks
This is to ensure that the necessary raw materials and physical resources are available at each stage, and that the workforce on site has the right skills for the scheduled work. The project management team will need to produce a series of planning documents that can be accessed throughout the project. Each member of the project management team must know their role and responsibilities, including which sections of the workforce they will be directly managing.
2. A client station wherever your workers will ready to handle requests that can come back on phone.
2. Senior management has asked you to plan for the support required in the first year for the remote capture system after the project is completed. Assume that there will be two phone service people working 24-7 all year, one person providing online support 24-7 all year, four marketing people working on promotions full-time the first six months, two marketing people working on promotions the last six months, and one internal IT person providing technical support half-time all year. Create a resource histogram, similar to the one in Figure 9-6, based on this information.
There are various types of equipment that the company should look for when considering this network. The first item to look at when considering equipment is the Operating system and software that we would need. Next, the group took into consideration the type of server the company needs to make this network a reality. Another thing that we looked at is the possibility of having ThinClients over regular desktops for all workstations. Of course, it was taken into consideration that some employees would not want ThinClients. So, we show the type of tower we plan to place into those spaces, along with any peripheral device for both. Then, we will look at the network devices that will go into each building that include switches, routers, repeaters, hubs, and wireless access points. Finally, the group will note guidelines for choosing a local ISP at each site. Each Item outlined helps to build a network based on the specifications given by the company.
The WAN will link all of the site networks together which will in turn boost the network speed and the way employees communicate. The communication aspect of the new network will incorporate a VoIP system and will be managed at one central location. “The great thing about VoIP is that it taps additional value from the already existing infrastructure without additional costs” This will provide the highest quality of phone network will saving on the cost of out phone services.
The initial cost of the project will be the sum of the development, project administration, implementation, and financing functions. Development cost include IT system design, process planning, and feasibility analysis. Hardware upgrades, software development, infrastructure improvements are included in the implementation costs. Administration expenditures cover other costs such as training, furniture, network infrastructure, utilities, and insurance. Kudler expects to use this system for a prolonged period of time; therefore, the cost of the life cycle will need to be calculated also. Furthermore, the benefits of worker productivity gain, expenditure decrease, and employee utilization gains will also be calculated in the economic feasibility analysis. Once the initial cost of the project is determined, feasibility can be determined on the economic level. According to article, “Implementation: The operational feasibility perspective”, operational feasibility will be achieved if the following steps are followed. Step 1, managers and employee negative perceptions of change must be addressed openly. Step 2, positive factors for change must be reinforced. Step 3, the highest stress should be dealt with first. Step 4, change must start at the top of the organization. Step 5, informal and formal lines of communication should be used. All managers and workers should be involved or represented in the design.
In addition, there seems to be some connectivity issues with the backbone of the network. One of the biggest complaints included not being able to use Voice over IP. Therefore, a more suitable media that will increase their network speeds needs to be put into place. A final issue that needs to be addressed is the possibility of adding class room computers to the network. A cost effective, yet scalable solution is substantial.
Customers must use the internet to fill out an online form to address their complaints or service needs. These forms are processed by employees in your department. Currently the turnaround time on any given form is between four to eight hours. This creates a number of other customer complaints. Project Call Center is designed to reduce this turnaround time by 75% by creating and staffing a call center in Tampa. Building acquisition, building renovations, building fit out, IT system upgrades, and hiring and training of staff are estimated to cost $8.5 million dollars. This $8.5 million dollars can be paid evenly in any two quarters in the next year. In addition, seven new employees will need to be hired at $40,000 burdened labor costs per year to staff the call center. Management of this project could easily be done with the current in-house staff. Most of the work of this project would be outsourced and will have minimal impact on day-to-operations.
Ensure that you note any requirements that are out of scope to achieve absolute clarity about what is and is not covered by this project, and to avoid the potential for problems later on.
Define five (5) major tasks, each with one to two (1-2) subtasks. Also write a brief description for each task.
Using a project documentation checklist you can tick off that you have covered off all aspects and have the correct information on hand, and this should be readily available so they know what information is already underway in relation to the project initiation and execution
thought in this area being: how success is judged and the factors that contribute to the
i. Speed has become a competitive advantage; more and more organizations are relying on cross-functional project teams to get new products and services to the market as quickly as possible.
The proposed document must be constructed to demonstrate the need for a new for-profit transportation service. It will present a business plan, and then go into detail about characteristics specific to this service.