Protecting customer data is highly important for the integrity and reputation of any firm. Without securing customer information, a firm is destined to fail and possibly face harsh legal penalties in the process. Therefore, it is of utmost importance to the organization as well as the customers to identify and practice ways to keep it safe from internal and external threats. To do this, it is imperative to have strong security architecture with sound policies in place and do business online safely within the Intranet of the firm and online over the Internet.
Kudler Fine Foods’ customers place orders with the firm online, so they will have to be comfortable in continuing their patronage with the organization. There are a couple of
…show more content…
Best practices are “keeping a clean machine, automate software updates, scanning all new devices, using a firewall, using spam filters, and showing your commitment to security”, (Stay Safe Online, 2014). By following the best practices, a firm will be able to secure their information much easier. System and security definitions are changing all the time due to updates and upgrades, so automating the updates to the internal systems is a necessity. Doing routine security scans on all embedded devices is also a necessary task. If a component does not pass the scan test, then it needs to be repaired or replaced depending on the recommendations of the IT manager. Firewalls and spam filters built in to the systems will aid in keeping out intrusions and will help in authenticating users. Sometimes viruses will piggy back on, or be embedded into an email or clickable ads that are harmful to the system and can destroy the systems in an organization. Antivirus software such as Symantec’s® Norton® product can automatically rid the system of these threats. Letting the customer know that the firm is taking all necessary precautions and displaying policies as well as security icons, such as VeriSign® and Trust-E® on the website will demonstrate to the website visitors that Kudler Fine Foods has a commitment to security.
Let’s take a look at the framework of suitable customer protection security architecture. It consists of three main
The products/services offered are a large supermarket, a wide range of food and non-food e.g. cd/video, books, pharmaceuticals, a cook shop, food includes:- bakery, meat, fish produce, dairy, frozen foods, tinned/packets, also a customer restaurant and a petrol station.
Some security risks involved with conducting business online are imposters, eavesdroppers and thieves. Also, there are crackers or hackers, which are people who write programs and manipulate technologies to obtain unauthorized access to computers and networks. The elements of computer security are secrecy, integrity and necessity. Secrecy is protecting against unauthorized data disclosure. Integrity is preventing data from being modified by someone who is unauthorized and ensuring that the contents of emails aren’t changed before they get to he recipient. Necessity is preventing data delays or denials. It is important to establish a security policy to protect assets, to define acceptance and unacceptable behavior and to review physical and
Kudler Fine Foods is a growing local upscale fine food store in San Diego. Kudler Fine Foods has three locations and specializes in bakery and pastry products, fresh produce, fresh meat, seafood, condiments, package foods, cheeses, and dairy products. Kudler Fine Foods mission is to “offer each customer a delightful and pleasing shopping outing.” With a mission statement, such as theirs Kudler Fine Foods wants to partner up with a loyalty rewards program company. This loyalty rewards program will allow customers to earn points for airfare upgrades, gifts, and other specialty foods. Kudler Fine Foods also
Regarding Kudler’s customers, the company states "Clerks are encouraged to keep track of comments or requests, and share them with Kathy when she comes into the store. If a customer requests a product, we see if it is feasible for us to stock that item. If we can 't, we offer to special order it. We take complaints about product or service very seriously and try to address any and all problems quickly." The system will be able to track this information and notify the customer when the product has arrived via text message or email.
By observing the purchases made by the customers, and examine the contracts with the distributors, Kudler Fine Foods could cut down on the frequent ordering of products, giving Kathy more time to concentrate on other functions of the business.
Kudler Fine Food has issues with the system to cut large value checks for cash on delivery suppliers, prior to receiving proper backup. The system can be upgraded to have an option that allows having terms of Cash upon delivery, thus making issuing checks more comfortable and accountable.
Kudler Fine Foods has had great success in the past and present with its mission and sales. Since its first upscale store opened in 1998, Kathy Kudler (Founder) has expanded and opened stores in two other locations. So, to further expand its operation, Kudler has decided to express interest in designing Kudler Fine Foods Frequent Shopper Program. This shopper program should
Kudler Fine Foods is an upscale specialty food store, servicing the fine food conesouer from their three California locations. Kudler's business objective is to maximize profits by offering the highest quality products at competitive prices. Through adding the on-line ordering system, Kudler hopes to boost profits by increasing their customer base beyond customers in their local areas. The Kudler on-line ordering system will add three important advantages to Kudler customers. First, the on-line ordering system will allow current Kudler customers to access the system, place their order, and have it ready for pickup when they arrive at the store. The
Kudler Fine Foods is a local retailer of gourmet foods and ingredients. Through three store-front locations Kudler offers premium products to the local market and regional chefs or restaurants. Since their inception, Kudler Fine Foods has strived to provide the very best customer experience through quality products at reasonable prices and
Kudler Fine Foods (KFF) mission is to provide customers the best produce, wines, and associated needs in an unparalleled customer setting. Kudler brings its customers the finest products from around the world. Kudler Fine Foods wants to improve the functionality of their current website to be more competitive and to offer their unique products to customers everywhere.
Kudler Fine Foods uses the internet and intranet to keep up important records for their employees and customers. Allowing their management to follow through as needed on its employees and keep accurate data. The intranet allows the management team accessibility to forward information the company 's main internet source.
Kudler Fine Foods and Wine is a food shop which was started in 1998 by Kathy Kudler, the owner. Currently, the owner has expanded his business to three different locations. The business provides quality and various varieties of food and wines. It is evident that the company has experienced a notable growth, and it is expected to develop even more in the near future. Similar to other organizations, Kudler Fine Foods and Wines can have critical events, which can jeopardize the reputation of a company on the face of the media.
One important part of E-Commerce is maintaining stringent site security, confidentiality for the customers, integrity, and availability, also a secure system must contain authentication verification of the user, Authorization, allowing manipulation of the resources in a specific way and Encryption for records and transactions.
While all of these technologies have enabled exciting changes and opportunities for businesses, they have also created a unique set of challenges for business managers. Chief among all concerns about technology is the issue of information security. It seems to be almost a weekly occurrence to see a news article about yet another breach of security and loss of sensitive data. Many people will remember high profile data breaches from companies such as T.J Maxx, Boston Market, Sports Authority, and OfficeMax. In the case of T.J. Maxx, a data breach resulted in the loss of more than 45 million credit and debit card numbers. In many of these incidents, the root cause is a lack of adequate security practices within the company. The same technologies that enable managers can also be used against them. Because of this, businesses must take appropriate steps to ensure their data remains secure and their communications remain
Safety of information is the most valuable asset in any organization particular those who provide financial service to others. Threats can come from a variety of sources such as human threats, natural disasters and technical threats. By identifying the potential threats to the network, security measure can be taken to combat these threats, eliminate them or reduce the likelihood and impact if they should occur.