Questions On Language And Emotions

Reviewing the nonverbal and verbal cues identified in the last question, what are the roles that these play in the conflict? Do these cues lead to a more positive outcome or negative? How can nonverbal and verbal cues be used to lead to a more productive conflict resolution?

A meeting with all involved parties to discuss the issue is also another good way to resolve conflict. Everyone will have a chance to speak; this is a good opportunity to hear all sides of the story and gain a full understanding of the conflict.

Even when taking this approach some will still want to play the blame game or argue about who is right. The book suggests three different ways to deal with these situations. First, reframing the conversation into concepts the other person can relate to. Second, when the other party persistently puts the conversation off track, by interrupting or denying emotions, explicitly name that behavior and raise it as an issue for discussion. Finally, when all else fails, listen. The authors state "the single most important rule about managing the interaction is this: you can't move the conversation in a more positive direction until the other person feels heard and understood.” (Stone, Patton, & Heen, 1999, p. 206)

In Interpersonal Conflict, Wilmot and Hocker reference Rahim’s (2011) model of five different conflict styles: obliging, avoiding,

Jan and Ken’s conversation was in a win-lose orientation to conflict. However, their conversation can be moved to a win-win orientation. To do this, they must first identify their feelings, needs, or desires (Wood, 2012). Next would be to find out what the needs, wants, or desires of the person you are conversing with (Wood, 2012). Lastly, is to use words that promote cooperation and respect (Wood,

The topic that I have chosen to discuss throughout this paper is Managing and Resolving Conflicts in a Relationship. This topic is very important to me simply because, I personally see a lot of relationships failing, including some of mines due to lack of resolving and managing conflicts correctly. By the end of this paper I hope that I have helped the reader understand and eliminate any conflicts that confront their everyday lives.

After hearing from all parties involved in the conflict, participants are sometimes able to come up with a resolution for the problem they are facing

Communication in conflict can be both constructive and destructive. Those who communicate constructively, or productively, emphasize both themselves and

1. Using the chapters on language and emotions to help frame your answer, suggest two ways that Ken could open this conversation more productively. For instance, clearly expressing his emotions and using “I” language.

Discuss two nonverbal ways Ms. Blanton communicated. Provide your interpretation of the nonverbal communication. The two ways that

Although sometimes useful to break from the conflict to cool off, it tends to be destructive. As a forceful way to avoid conflict, it is active

Greg and Elaine have a serious conflict that needs to be resolved in a diplomatic manner. The first strategy to employ that will initiate conversation is for both of them to listen empathetically and responsively to one another. “To be a more effective communicator in conflict, it is helpful to clarify your commitment to open and honest communication” (Cloke and Goldsmith, 2012). From the beginning of their marriage, Greg and Elaine had one-sided communication. Elaine’s thoughts and opinions were dismissed by Greg as he hardly ever acknowledged her input. An open line of interaction will allow Greg to finally see the impact his actions and words have had on Elaine. Additionally, this communiqué can be the avenue Elaine has been desperately

In conflict we often make the mistake of using our power to focus on the relationship or on the issue/  outcome we desire.  The result is that we often attain one at the expense of the other.  Our power may enable us to achieve our goal but damage or destroy the relationship.  Alternatively, we may sustain the relationship at the expense of our needs or desired outcome.  The ideal may be maintaining a healthy relationship while at the same time achieving our goal, but this requires a subtle and complex use of different kinds of power or perhaps not using the power at our disposal.  This requires wisdom, self control and self discipline as well as skilled interpersonal behavior.

There are four distinct conflict styles which are the levels of assertiveness and cooperativeness that are employed by a person in a conflict situation. Everyone has their own individual conflict style; my own style tends to be accommodating. This means that I am not very assertive and I am very good at cooperating with those I am in conflict with. In this essay I will examine each conflict style and my own choice of style and why I tend to default to this style. I will also examine whether or not my choice of the accommodating style is the best approach to resolving conflict, and discuss the advantages of learning to use each of the styles in specific situations.

The Face-Negotiation theory suggests there are three goals that any conflict will revolve around; content, relational and identity, or rather, needs, interests or goals. Based on M. Afzalur Rahim’s work, Dr. Ting-Toomey and later John Oetzel, identified eight distinct responses to conflicting situations based on an incompatibility (Griffin