preview

Hr Case Study

Better Essays

1. High Availability – Redundant servers to support HA. Use HA to speed up restart process. Deployment pattern to reduce/eliminate planned outages from RBAC upgrades.

RBAC currently has multiple nodes per tier which allows for some failover capability. However, RBAC relies on shared infrastructure that when isolated will provide additional resiliency. We are now working towards completely isolated environments with bare minimum shared infrastructure for RBAC. This includes dedicated network paths, physical servers, VMs, Storage, and other backend areas that affect availability. We are also instantiating a dual BLUE/GREEN environment which provides more rapid turnaround failover.

2. Contractor Support – Do we have the right …show more content…

Environment standardization that meets the projects/integration team needs will provide stable, available, environments that meets the projects schedules.

Both synthetic and real time user monitoring are planned for implementation in the final Non-production post-integration RBAC environment for projects like Patent Center, MyUSPTO, FPNG to continue using.

4. Configuration Management Process – What were the recommendations from Oracle last year and have we implemented those recommendations.

From July 2016 through December 2016, the RBAC team worked with Oracle ACS to stabilize the RBAC product suite implementation. The Oracle ACS team assessed the product installation and provided guidance in the areas of monitoring, best practices, governance, and disaster recovery. Artifacts delivered, stored in the RBAC SharePoint site, include performance recommendations, backup analysis, 99% and 99.9% availability gap analysis and others.

The vast majority of the recommendations were implemented. The overall outcome of the engagement was a stable RBAC platform, based on recommendations implemented in the course of the engagement. Further integration of Oracle recommended monitoring into USPTO enterprise monitoring capabilities and enabling real time user monitoring are in-progress.

Additionally separation of infrastructure dependencies efforts that hinder full implementation of Oracle recommendations are included for scope within FY18 and FY19 projects.

5.

Get Access