Reflection For My Work Experience At Muscat International Airport

My interpersonal skills have been developed through working closely with colleagues whilst on placement but also through my employment at the coffee shop, this has been particularly useful when training new staff.

The land that was chosen for the Airport site was in Adams County but it lacked infrastructure development. This means DIA will need to create that infrastructure like water, power, and sewage disposal. In turn, this will increase DIA project costs. In the case study from Project management: a systems approach to planning, scheduling and controlling, Adams County also negotiated an agreement with DIA but it limited DIA “to such businesses as airline maintenance, cargo, small package delivery, and other such airport-related activities” (Kerzner, 2001, p. 643). In both the examples, we see that negative stakeholder involvement was detrimental to

In this experience we had the chance to learn and experience new skills and capabilities. The

Throughout the journey of my life, I have had various personal and professional experiences. All of the opportunities that I have held up to this day have taught me something about learning to be a better listener, communicating with my colleagues, and understanding

GaziI Mahabubul Alam, Initials. (2009, June 2). Importance of workplace learning for skill development . Retrieved from http://www.bdeduarticle.com/learning/45-u

Alan’s attitude generates a tense relationship between him and his employees. In the future, they are not going to tell him what difficulties they are having which can decrease productivity. Also, if Alan practice good listening skills, he will be able to have a good communication with his employees to avoid misunderstandings and confusions in the different tasks assigned. In conclusion, Alan’s listening skills can produce a negative environment that can affect not only job performance, but also emotions between his employees.

This position provides me an opportunity to connect with my employees and customers. I would make it my duty to ensure that all the customers are satisfied by adhering to the alluring mission statement of ‘five star service for everyone at all times’. I would also make certain that all the daily goals I set for myself and my employees are met and exceeded. I will come every day with a sense

Having strong interpersonal, organizational and leadership skills will help tremendously in the management career sector. To be effective in this field, you would need to work on building

Throughout the course of my workplace practices class I have participated in a consisted of completing assignments and work experience regarding my career pathways. As I look back and reflect on my time at this course, I am able to explore the graduate qualities and capabilities I have achieved over the duration of this study period, as well as the skills and abilities I need to improve on. Graduate qualities are skills that have been learned by students throughout the course of their schooling life, for example, it is a learning outcome of a program specifically stating the things that's been learned by students who have completed that program of study. In this reflection, I will be discussing about my strength and weakness personal

The British Airways case study was a very interesting case to read. It proves that not all people can be leaders, especially the chairman, board and chief executives of British European Airways (BEA) and British Overseas Airways Corporation (BOAC.) According to the case study of British Airways, the life at the “old” British Airways was “bloody awful” (Changing the Culture of British Airways, 1990, p. 1).

Another problem faced by Cathay is the conflict between its management and employees. As mentioned above, the ground crews perceived that the company has negatively affected their concerned working conditions. This conflict may be resulted from poor communication between both parties, lack of openness of the company, and failure to respond to employees needs. It is obvious that Cathay failed to respond to its crews needs. Many ground staff complaint there is an increasing amount of work and overtime works. Cathay, however, did not notice the heavy workload among the staff. Thus, there is felt conflict appears among the affected employees, who have negative emotions, may create hostility, mistrust, and negative interpretation to the company.

In additional, via constuction a new international airport, this group of people mostly to graduates staffs,they can learn and develop their skills by getting knowledge from bigger projects. They also able to understand well about the projects and gain more experience from their working environment. Moreover, nowdays employees looking for a secure work environment whereby they feel safe with their working condition with better income. With the success of this project, employees won’t think about existing the job due to good working conditions

British Airways (BA) is a company that encountered several difficulties back in the 1970’s and 1980’s. The poor performances of the organization, was leading the company to failure. BA was offering a service that even though it accomplished the mission of the company, was not providing customer satisfaction. The organization was not taking into consideration the needs of the costumer and was not providing an acceptable customer service experience. “Productivity at BA in the 1970s was strikingly bad, especially in contrast to other leading foreign airlines” (Jick, Peiperl, 2010, p.28). Due to numerous changes, the company increased their revenues and became a respectful and well know organization.

For example, through my involvement in the school and university debate has boosted my confidence in their views and to communicate confidently and clearly among team members and the audience. In addition, preparation in 30 minutes before the debate and the responsibility as a captain of Universiti Teknologi Malaysia (UTM) debate team has taught me a lot in terms of teamwork through discussions, dividing tasks and make decisions that take into account make a judgment all in shaping the concept and strategy of the team before the game. In addition, communication among technicians is one thing that I practice while working in Unisem (M) Berhad because it is very important that we connect tasks of technicians working in shifts before and after that either through verbal communication or a memo. In addition, my experience as a technician in at normal shifts to test new socket, test board and software provided by the customer for 3 months has much improved the way I communicate with customers of SKYWORK either in terms of verbal and documentation. Next, I also communicate well with all parts of my job as the supervisor, operator and maintenance technicians to help me in control and repair machine in my shift. In fact, my experience as a technician at night shift there are only two people per shift has educated me to divide time and

In addition to the skills I will bring to my studies from my life experiences, I have developed several skills from my work life. I have worked in a variety of office roles from finance to customer services and, during these roles, I have developed my skills in data analysis, time management, and organisation. Time management and organisational skills will be important skills for my study as