preview

Reflection Paper On Organizational Behavior

Decent Essays

Reflection Paper In Management 3000: Organizational Behavior class thought me a variety of useful tools that I can use in the workplace. I am currently working as a marketing intern in the Small Business Development Center and I am also a sales associate for Express Inc. I have worked at Express for over two years and previously I also worked for a local business in Bakersfield called Bella at the Marketplace, these two places are clothing stores and I learned how different a local small business runs rather than a large company like Express. While being in this management course I realized how important it is for managers to take management classes or training because if not the company will not perform that well. For example, in chapter 9 it talks about communication and how important it is to learn how to communicate with your employees. At Express there is five managers, while being in class and reading the chapter I learned how some of our managers lack communications skills between them and to their associates. It is highly important to have an efficient communication process and make sure to give feedback. An example of poor communication is when Express opened an outlet store in Tejon Ranch. The associates and managers came to train at our Express store location and I feel like both teams had a hard time communicated with each other and it creating problems between both teams. Informal communication is the communication that involves spontaneous interaction between

Get Access