Retail Anthropologist Surveillance Of Consumers

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Hi Riza! It seems that we are getting on the same page because I also refute the claim that retail anthropologist surveillance of consumers is unethical and manipulative. In my opinion, by applying the results from retail anthropologist, a retail store has facilitated their customers while they are shopping. For example, retail storeowners can reorganize their store in order to create more shopping space for their customers or diversify their products so that customers will save their shopping time. Moreover, retail stores can improve customer satisfaction as well as customer experience when they use information collected from surveillance of consumers. For instance, by looking at surveillance cameras, store manager will recognize the crowded

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