Review Of Procurement Services Of Higher Education

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Assessing Information Technology (IT)-Business Alignment in Procurement Services of Higher Education Adonis Bwashi Dr. Margaret Reid Human Behavior in Complex Organizations Introduction Strategic alignment occurs when the Information Technology (IT) and business strategies are in dynamic symmetry with the structures that support strategy execution, which include; organization framework and Information systems (Lapiedra, Alegre, and Chiva, 2006). Therefore, when this alignment exists IT can predict what the business future requirements are and set up a trajectory to meet those upcoming needs (Hu and Huang, 2007). Luftman (2003) noted that for over two decades IT to business alignment has been classified among the top management concerns in organizations. Although IT-business alignment has been identified as a promoter for IT investment to enhance organizational performance, fear prevails among management teams that the return of investment in IT will not be achieved. The main reason of failure to generate return from IT investment is the practice’s challenge faced by many implementers due to external forces, like transformation of IT (Luftman and Kempaiah, 2008), cost, and lack of understanding on alignment framework and models to use at different strategic planning levels (Oana, 2010). Previous research works, dating as early as 1970s, demonstrate that achieving alignment between IT and business has been a critical issue; researchers, IT and business

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