Healthcare workplaces are very challenging in these ever changing times. Many factors contribute to the ability to affect change, and if not utilized precisely, will act as obstacles. The home care community is experiencing many concerning issues, and restructuring has begun to unfold. Poor communication, unwillingness to share information, and the inability to manage the effectively have created a work place that does not promote interactions between front line staff and management. Instead of opening the lines of communication and encouraging feedback from the care coorindators, walls have grown where bridges are needed. Information sharing about the importance of home care coordinators and the valuable role that Community Care Access Centres (CCAC) provide to their patients is imperative to develop a stronger home care system. Can we rebuild a home care system that addresses the concerns, and focuses on the patients that we provide care to? The Role of a Care Coordinator: My work environment is case management at the Community Care Access Centre of Erie St. Clair. The work involves assessment of patients to determine if they are eligible for home care services. These assessments can be face to face or over the telephone, and the patient population ranges from infants to the elderly. The services that are contracted from the providers are personal support workers, nursing, physiotherapists, occupational therapists, speech language pathologists, and dieticians. The
Care home manager – A care home manager is responsible for running the day to day care home. They oversee all the activities throughout the day and they also make sure the patients are getting the good quality care they need.
The importance of continually providing knowledge and practice is to keep up with the constant changes that are happening all the time. Globalisation and technology have made changes in health and social care at a rapid rate. There has been a significant change in the way that care is being experienced and there are higher expectations in the quality of care. A more personal approach is required and accessibility to training resources ensures that we can all be the best in our job roles and in line with legal requirements. There are opportunities available now, thanks to technology advancements, to share responsibilities across the board, we have better access to other partnerships,
Others people may be able to provide useful information to support you in your work and you may be able to provide useful information to support them in being part of the individual’s lives. This is good partnership working. If there are communication difficulties with service users a carer or family member can share information with you about how you can best communicate with an individual.
Being in a health and social care setting means that there are many opportunities to be exposed to infection. For example MRA (Methicillin-resistant staphylococcus aureus) and hazardous
Care managers and care coordinators should ensure the coordinated delivery of health and social care services for people with dementia. This should involve:
Working in health and social care staff care for others and they should expect to be cared for at work. A good manager can create a workforce community culture where talented staff are valued and retained. A positive culture within a team promotes a positive outcome for the service users.
They a variety practical changes which can be made in a work setting to improve individuals ‘ independence ,informed choice and quality of life. Informed choice is a choice you make when you are fully aware of what you are choosing. In a care setting individuals have rights to make choices and leading a quality fulfilling life. For a setting to achieve this, the care plans are to be made with the contribution of the individual under care. Where the individual is not able to make a choice the best interest is applied, their advocate or LPA can help make a decision. A care setting is to create and use ways that encourage and support individuals to take on activities that are designed to meet the interests and physical, intellectual, social well-being
Care workers that are patient, caring and empathetic will help make a positive experience for everyone because by having these 3 things this could help you have a better understanding of their lives and may feel more sympathetic towards them and when people understand people better they are, most of the time, less likely to abuse them. If the patients are being abused in the care home, having someone that the patients can talk to and trust in the care home can help them confined in them and tell them that someone is abusing them and it can be stopped. Having a care worker that is meeting an individual needs can be very helpful to their patients because this will make them feel very important and it could boost their self esteem. It is very important to have good communication skills in a care home because this could help build relationships and trust however there may be some barriers but that shouldn’t stop a care worker
Health care professional could use the strategy of creating the appropriate environment in order to overcome the barrier of environment because by providing an appropriate environment the health care professionals will be providing an environment where service users will be able to listen and also gain deeper understanding of what is being discussed. They will also feel more involved in the interaction because they will be in a private space where confidential things can be discussed.
Care homes as part of primary care team in health and social care setting like other organisations will need to record residents’ well being, progress of health condition etc. on a daily basis, and without exemption they need to be in accordance with legislation and policy to ensure the quality, accuracy and safety of the records.
This legislation is put into place to recognise and ensure that all vulnerable adults within a care home receive a good level of care. These standards control the minimum standard of care any individual can expect within a home, which focuses on the services available to help and inspire the service user to have achievable goals. These standard procedures are gathered into sections for example health and personal care, care homes have to ensure that the individuals personal sanitation and health is preserved such as ensuring any medical conditions are seen to. Another is protection and complaints, service users, family members and workers have the right to complain without retribution. Care homes also have to make sure that the environment
In 2013, Dorota Slawa Mankowska et al, worked on real study for a home care company that present the care for the at patients in their homes by staff members. They developed the mathematical model that aim to optimizing economical service cost and take care about individual qualifications of the staff, time preferences of patients, number of the staff required to this patient and certain time of patient’s drugs. This model has been able to achieve low average waiting times for patients, low traveling cost for caregivers, a fair distribution of inevitable tardiness, and service hundred patients in acceptable runtime.
working outside of hospitals, so as care shifts into a community based setting, there is a strong
Hello Rachel, you did a very good job in your post by explaining Mr. Jones care coordination planning in detailed. As you explained that his daughter can assist him in using diabetic log application and app to manage his communication with his doctor’s appointments. Since Mr. Jones has a memory problem, this is very good method that will help him to keep logs of his medication and appointments.
Dr. Robert Master, the founder of Commonwealth Care Alliance (CAA), had created the company with the vision to ‘bring high-quality and personalized care to people with complex medical and behavioral needs, resulting in improved health and better self-management of chronic illness, thereby reducing hospitalizations and institutionalizations.' Therefore, the main objective was to provide care outside the walls of hospitals and institutions to make it easier for the chronically ill and disabled to receive the attention they