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Sample And Data Study

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Sample and Data Collection Data for this study was collected using a questionnaire from a sample of previous participants in the ILO hospitality training programs. The ILO project has implemented a series of training workshops aimed at improving competitiveness of hospitality sector. Each training workshop was delivered over five continues full training days during March and December 2015. Twenty one training workshops were conducted for a total of 435 participants from 74 hotels and resorts in the Red Sea Governorate. Stratified random sample was used in the current study. The population (435 training beneficiaries) is divided into 21 stratums representing all training workshops. The researcher received the lists of training …show more content…

A small proportion of respondents (4%) was above 50 years old, and only 2% of respondents were under 25 years old. The age distribution of respondents clearly shows that the training activities addressed the supervisory and managerial levels of staff. Males were dominant among the total trainees with 96% of all participants. This result is expected as very low representation of women in the tourism workforce especially in hotel positions in the Red Sea region due to location. Regarding the educational level of respondents, the majority of respondents (69%) have university degree and only 31% of the respondents have technical high school degree. This is a normal result due to that the project addressed in this activity the supervisory and managerial level of hotel staff. 4.2 Research Instrument The questionnaire used in this study was divided into two sections; the first section addressed demographic variables. The second section asked employees about their evaluation of the capacity built due to training (11 items), capacity utilized by the organization (12 items), and the impact of training on personal development, customer, organization and policy (14 items). A 5-point Likert scale was employed in all scales. The developed questionnaire was pilot tested with a sample of 30 training beneficiaries by phone and following pre-testing, minor amendments were made. The result of reliability test revealed that all Cronbach’s α exceeded

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