Sap Case Study Essay

This process reduced not just customer’s satisfaction but also profit; there is a need for a financial information management to integrate all their business processes. SAP (System Applications Program) was introduced to the company to ensure efficient communication among the different modules of the business process.

The case shows the implementation of SAP ERP solution in NIBCO, a manufacturer of pipe and fittings, a mid-size manufacturer with about 3,000 employees and revenue over 460 million USD. The company

The authors of “Why ERP?: A Primer On SAP Implementation” discussed the reasons of the successful installation in one facility and the failure in other. Regardless of the nature of the business SAP R/3 has been successful in many organizations such as Ohio plant. The system works very well in organizations that have multiple locations of operations, in” firms for which the change costs are small and in plants which require low flexibility and high centralization (Jacobs & Whybark, 2000, p.126). In contrast, there are many reasons that SAP R/3 might not be successful. SAP R/3 is not appropriate in firms with low turnover and low profitability. Additionally, in some companies manufacturing customized products, SAP R/3 are not appropriate. For instance, the Ohio and North Carolina products are not the same; Ohio’s is in mass production while the other manufactures customized products.

The IT staffs were certain that the existing SAP software will provide all necessary computer support. They believed that even if the SAP would not fit their business processes precisely, it may be an investment that provides greater long-term flexibility and better solutions to the company’s problem.

c. To manage sales and inventory, UA recently adopted a new SAP system which will make future product expansion easier.

The source of these problems seems to be coming from two areas in Interwest Healthcare. The first area is the miscommunication that the hospital administrators are having with upper management. The hospital administrators and upper management are not only having miscommunication issues but they also do not share the same role expectations with each other which is creating tension. “The hospital people accused Singh of being a bureaucrat who did not care about patient services. Singh accused the hospital staffs of not understanding the importance of accurate reporting” (Brickley, Smith & Zimmerman 2009 p. 38). The

I feel that the changes made in SAP will stay in place for years to come.  Now that steps have been gathered to analyze large amounts of employees, customers, and sales data being generated by companies it will enable SAP to create new processes and applications that will strength

NIBCO has 100 years history and $ 400 million revenues. The main product is flow control like valves, fitting, and hangers so on. Compare to other same types of manufacturers, NIBCO wants to provide low price and differentiation of flow control products. In these days, the product quality is not only a requirement among the commodity markets. The value-added services also are good ways to attract more customers. However, when NIBCO wants to give value-added services to customers, the old system cannot suit their needs. The managers of NIBCO decided to use SAP R/3 implementation project, which helps them to deal with issues. From 1998 to 2001, SAP R/3 implementation has run smoothly in NIBCO. As a supply chain business processes, the

H. C. Stark Inc. invested in the SAP R/3 Enterprise Resource Planning software for the company but, only the finance dept. uses the software while the production, scheduling, shop floor scheduling and raw material orders and are still processed manually. These departments still believe in using the paper method of processing the transmittal of the sales orders from customers to the operations department. This process is longer than incorporating the software to accomplish the same tasks. Starck doesn't make full use of the functions in SAP R/3. In fact, schedule misses were mostly due to equipment failure. Mike from the sales dept stated there was an "informational

Apex, a chemical manufacturer, has the option of commercializing one of its compounds due to resource scarcity. Apex needs to examine both choices and take into consideration the analysis of market size and trend, value proposition, market knowledge and share, and forecasted revenue for each of the compound before it decides which compound to commercialize.

Delineated what problems they were trying to solve, what issues they faced, what resources and investments were needed

Coca Cola Enterprises (CCE) embarked on a massive makeover of their information system in 2004 converting over to the SAP software. (http://www.beveragedaily.com/Formulation/CCE-SAP-join-forces-to-improve-supply-chain) This included a major overhaul of their legacy system and working with SAP to develop an app specifically for them. When this venture began in 1999 we must remember that the Spilt of Coca Cola Enterprises becoming an operation solely based in Europe had not occurred. Thus the implementation for SAP was not only in North America, but Europe also. Throughout the paper we will discuss how this conversion went and what exactly went and what effects

SAP Americas is a subsidiary of SAP AG, overseeing the company's business operations in the U.S., Canada, Latin America and the Caribbean. SAP has 115 companies with research and development facilities in Germany, Turkey, Canada, China, Hungary, India, Israel, Bulgaria and North America. In addition, SAP have laboratory centers in France, Sofia, Hungary, Sao Leopoldo, Brazil, Palo Alto, California, Bangalore and Gurgaon, India, Ra' Anana and Karmiel, Israel, Vancouver, Canada and Shanghai, China. SAP targets six industry sectors including consumer industries, discrete industry, financial services, process industries, public services, and service industries. SAP focuses on vertical industries, such as media, which helps provide growth as these industries expand. A potentially large area of growth could come in the relatively new services-oriented architecture (SOA), which enables the customers to link and connect its various applications. SAP expects its SOA, called NetWeaver, to be well received by its large installed customer base. Many of the industries SAP operates in are fragmented in terms of the software brands used. SAP offers more than two dozen industry solution portfolios and more than 550 resolutions for small and mid-size companies. SAP primary marketing areas are products, consultation and training. A significant part of SAP AG's success is making it easy for customers, partners, vendors, and the

Stryker is a global medical device manufacturing company. The Instruments Division is located in Kalamazoo, Michigan. It was founded by Dr. Homer Stryker, an orthopedic surgeon. Dr. Stryker discovered that certain medical devices were not meeting his patient’s needs. Because of this, Dr. Stryker decided to invent new ones. The devices he invented were successful, and the interest in Dr. Stryker’s products began to grow. As a result, in 1941 he decided to start a company to produce them.

SAP is a software company whose main product is an Enterprise Resource Planning (ERP) software. SAP was founded in 1972 in Walldorf, Germany under the name System Analysis and Program Development. (SAP) SAP has more than 54,000 employees with sales and development locations in more than 50 countries. Their revenue in 2010 was € 12.5 billion and based on market capitalization, SAP is the third largest independent software manufacturer. SAP has over 176,000 customers in over 120 countries and markets and distributes its products and services primarily through local subsidiaries. (SAP)