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Scm and Erp Software Implementation at Nike – from Failure to Success

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Introduction: Nike was founded under the name Blue Ribbon Sports in 1964. In 1972 the first pair of sports shoes was sold and experienced enormous growth and achieved a 50% market share within the sports shoe market in the US only eight years later. After sluggish focus and growth in the 1980ies, Nike experienced strong growth in the 1990ies and cemented the position as global recognizable brand. The increased international focus created strains on the supply chain, which was consider inadequate to cater efficiently to the organization and the rapid changes consumer demands . As a consequence of the afore mentioned supply chain problem Nike faced inefficient inventory management, problems in flow of goods and poor demand …show more content…

McAfee of Harvard Business School has said: “What Nike and i2 Technologies Inc. began experiencing the problem actually is not the software itself… The culprit there was misspecification" Further on the subject of customization, Nike had great difficulties balancing customization with speed-to-market. I believe the external factors of significant competition, changing market place and resulting disappointing financial performance in growth markets lead Nike to rush the implementation and interfered with normal OBB. The rushing meant that a guideline, templates and implementation methodology was discarded by Nike with the argument that the i2 provided material was too rigid. In general I would argue that Nike required technology that was not sufficiently available at the time. This pushed i2 to enter unknown software-territory and program-to-order disabling sufficient time for vendor/developer testing. The criticality of this was further boosted due to lack of testing from Nike, which clearly illustrates faults in phase 4 of the implementation as well. (Appendix 3) Lastly, I find evidence that a global ERP and SCM software potentially would be difficult to manage successfully at the time due to the structural issue of underdeveloped bandwidth infrastructure , which could indicate Nike required a technical solution which was not

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