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Pros And Cons Of Focus Group Meetings

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Step 1: Sense of Urgency In the first step, for change to happen everyone in the organization should want it. Although this step may seem difficult, it is best that members of the organization have open dialogue on the change they desire to see. For example, at Cornerstone we have quarterly focus groups to address issues and opportunities that may arise. Some of the topics that were discussed at our last focus group meeting was updated technology and cross-training opportunities for employees. Being able to discuss our issues as helped streamline several projects and consider many opportunities for the credit union. Although employees offer excellent suggestions for change in an organization, management must be willing to buy into your ideas. Kotter suggests, “spend significant time and energy building urgency, before moving onto the next steps. Do not panic and jump in too fast because you don 't want to risk further short-term losses” (Mindtools, 2016).
Step 2: Building a Powerful Guiding Coalition Having a strong leadership team and reliable support system is important when guiding change. To lead change, you need to bring together a coalition, or team, of influential people whose power comes from a variety of sources, including job title, status, expertise, and political importance (Mindtools, 2016). At the credit union, we have our board of directors who are key decision makers for change at Cornerstone. We also have our vice presidents that are committed to creating

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