1. Mentoring and Coaching of Staff
Mentoring and Coaching and terms often used separately or jointly and refers to a type of management tool used to achieve positive results in an employee’s personal and professional growth. Similarities is said to exist between both mentoring and coaching and established differences are also noted based on the focus of each method. It is very important to first understand how each is defined, the similarities and the differences and and then dissect how it will impact on the newly established Administrative Department of Fentrud Financial Services Limited. According to Eric Parsloe, The Oxford School of Coaching and Mentoring: “Mentoring is to support and encourage people to manage their own learning in order that they may
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In an establishing a mentoring and coaching program it is vital that Fentrud ensures that the appropriate mentor is chosen for each new employee that is the Clerical Officer, Secretary and the Administrative assist to officially welcome them in the organisation and can impart wisdom and knowledge even beyond the program. An appropriate mentor and mentee can lead to a counterproductive relationship. The selected mentor, if to be chosen from the company, should not be the employee’s supervisor or manager. The mentor should not have any link with the mentees manager or supervisor and will be required to maintain integrity and is not bounded to provide feedback to the mentees manager. Training can be offered to mentors and mentees as desired by the company overtime. A mentorship program is recommended to be established for a duration of 9 months to a year for it to have lasting and beneficial
Coaching and mentoring use the same skills and approach but coaching is short term task-based and mentoring is a longer-term relationship.
The scope of this assignment is to critically compare and contrast the two approaches, reflecting on the relevance and value of each, to apply this to my organisation where possible and to offer recommendations where appropriate.
In this essay, the advantages and disadvantages of two core theoretical models of coaching (GROW and Skilled helper model) and one of mentoring (5 C’s mentoring model) will be critically appraised.
Mentoring: is the process of a more experienced person advising and guiding a less experienced (and usually younger) person, typically a colleague.
Mentoring involves a manager passing on his/her knowledge and expertise to an employee. Typically, the employee has a mentor who is at management level but not directly involved in his or her work area, so that issue s can be discussed in an impartial and confidential manner.
Watt, L. (2004). Mentoring and coaching in the workplace: an insight into two leading leadership
Clutterbuck & Megginson (1999, p.17) describe mentoring as being like ‘standing in front of a mirror with a trusted other, who can help you see things that you do not know how to see, or that have become too familiar for you to notice’. It is a helping relationship between an individual with potential and an individual with expertise. This multi-dimensional relationship is a partnership between those in similar roles, who can support each other. A number of roles of the mentor have been listed by Bolton (2010, p.193): role model, enabler, teacher, encourager, counsellor, befriender, facilitator, coach, confidante, supporter and ‘un-learner’. To be successful roles and responsibilities of those involved need to be clear and they need to be matched to each other and understand expectations of them.
This report has been written to aid the development of coaching and mentoring within a leading banking and financial service company.
Mentors are influential, senior organizational members with advanced experience and knowledge committed to providing perception to a mentee’s career development. A mentor supports a mentee’s views of self within a work role as well as it supports the mentor’s sense of self for the valuable wisdom and experience they have to share.
but at the same time a coachee will need a push to reach and achieve
Mentoring for the mentor is about challenging himself to perform to greater capabilities while nurturing a mentee and stretching them to realise their full potential. Mentors counsel, tutor and guide their mentees in developing themselves.
The chartered Institute of Personnel and Development in the UK (CIPD 2009) reports that 79% of survey respondents are using coaching within their organisation and that 77% say coaching has been increasing in recent years. It is therefore no surprise that the large UK-based customer facing organisation, where I am hypothetically working as a human resources manager, has made a commitment to deliver coaching and mentoring to improve performance over the next two years. The aim of this report is to highlight how coaching and mentoring differs from training, and to also explain how the use of coaching can
Mentorship is very important in the workplace especially in the area of training and development. The mentor-protégé relationship is a much needed relationship that begins in the early career stage and this relationship involves the current or new employees and the supervisor or other colleagues that provide work-related guidance. The relationship itself is comprehensive and involves “educational, occupational, physical, social, and spiritual development” (Greenhaus,, Callanan, & Godshalk, 2010, p 211). One of the initial task of the early career the establishment of the career field which involves the gaining of the workplace competence, learn what is needed to excel in the organization, and to gain acceptance in the workplace to be recognized as the valued employee. There are many ways of achieving the above mentioned advantages in the workplace which one main method is through the use of the mentorship program.
A Learning Mentor is a relatively new concept in the field of education and is used within schools to support them in raising standards.
With the development of the more organic and less formal organisational structures the role of mentors has shifted with these changes. Unlike previously where mentors where seen as formal trainers who taught newcomers the processes and got them acquainted with the cultures and the systems within the organisation. Which required good interpersonal skills and a good knowledge of the activity or tasks the mentee would have to undertake, and be able to effectively relay or demonstrate the tasks or activities to the mentee. As opposed to more recently where a mentor would have to be more of an emotional counselor and demonstrate more skills than were traditionally required from